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February 2024 by Stephen S.
Gen Z customer service strikes again. Don't give me eyerolls and attitude if I ask a question about an out of stock product. Left without dog food. I will find a new source.
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December 2023 by Iraida L.
I took my dog Joeto get a full grooming. The name of the groomer was Clavel . She is new. She did a poor job on his face.It looked choopy. She was gone so another associated fixed his face. He also had a big tangle on his tail( which he did not had when I dropped him) I am Very unhappy with this groomer.
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September 2023 by Adrianne T.
Unfriendly and rude store manager. I placed a curbside pickup order and received the incorrect food. Didn't realize until I got home and opened one of the tins that it was the wrong one because the labels are the same color. Came back to the store the next day to exchange. Manager refused to refund me for the tin I opened because I didn't bring it back even though it was their mistake. I said are you serious? She just stares at me and goes "YUP."On top of that I drove 20 minutes out of the way to this specific location because it showed they had the flavor I needed in large quantity in stock when my local one didn't. 40 minutes worth of gas, two days in a row and had to pay for the stores own mistake. Such garbage customer service, the manager didn't even apologize. Will never come to this location again.
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June 2023 by Katie J.
Grooming - My cat and I had a terrible experience. We checked in at her appt time and I told the tech this was her first time so she might be nervous. The tech told me it would be about an hour to an hour & a half, so I shopped for about 35 min, then returned to the grooming area to find that she was still in her crate. I walked inside to check on her & they said "she's fine. We're about to get started." 15 minutes later she was still in her crate, so I asked if I could take her to the waiting area until they were ready for her. They said fine. At 11:55, a full 55 minutes after her scheduled appt, I took her back in. Another customer asked me about my wait, and I said we were scheduled at 11. Another groomer rudely said "ma'am, just so you know, Bree was overbooked today." I apologized for being an inconvenience and we left. If the groomer was overbooked, I should have been given the option to stay with my cat in the waiting area rather than making her sit in her crate, confused & terrified with all the barking dogs around her. So much disrespect for both of us. If you work with animals, you should care about their well being.
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April 2023 by Mr. Coe
Not much to really say.
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April 2023 by Will Knight
Love going here with my roommates to bring their dogs for training. Easy to follow instructions and easy to practice at home
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March 2023 by Lillie Miller
I love going to Petsmart!
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March 2023 by Ayisha Rahman
I like this store but the prices for dog food is crazy expensive.
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February 2023 by Russell
I like it because I can find what I need and touch it
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February 2023 by Carla Jones
I absolutely love the day camp for our Liam. The staff is so amazing!
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February 2023 by Rossy Duran
Very good place and friendly treatment
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February 2023 by Terrie Wiggins
They are very pricey but their product is good they have just about everything you need for your dog I recommend you go there
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February 2023 by Sherry Gray
Visited to buy dog food not dog training.
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February 2023 by Russell D
I like it because I can find what I need and touch it
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February 2023 by chris hinton
Just a quick stop for food for the pets... Good prices and customer service
