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March 2024 by Kauri K.
My husband and I brought our three month old husky puppy Gunther in, this was only his 3rd outing and so he was a bit nervous but Blake, who was working at the front register greeted us and gave Gunther some treats intentionally so my puppy would make a positive association with the store! He even gave us advice on slow feeders. Such a sweet gesture that made my day and made Gunther happy and that much less afraid of people and of going into pet shops!
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March 2024 by Ro H.
We are very disappointed with the recent grooming of our dog . We brought in pictures of what we desired. Immediately, Kory stated " that's not what you want and that she didn't want to use that blade" She was loud and did not even want to have a discussion. She should have just volunteered that she couldn't do the classic cut we wanted. We would asked told her to leave the face alone. Instead, she did what she wanted to do and did awful job with framing the face and cutting the beard of our dog. It's downright embarrassing . It will take months to grow out. We will not return.
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February 2024 by Ernesto Bustamante
Not sure who runs their inventory but they are ALWAYS out of adult dog food specially the Purina brands. If they run out of these constantly why are they not stocking up? Last time I visit this place, will stick to PetCo.
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January 2024 by Glen Jae E
I bring my senior poodle to see Danielle. She is always so patient with my fur baby. I appreciate her so much!
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January 2024 by Blake S.
I love this store and this company. I've been working here nearly a year and I've made great strides in my career so far. I can't wait to see where this little store takes me.
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January 2024 by Linda Buck
I take my dog to get his nails trimmed. They are very gentle and he likes to go there
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January 2024 by Dario Montoya
Love the location but strongly dislike the customer service at this location. No one is happy to work here. If I come to this location it's because it's convenient for me to come here. The District manager needs to check on the staff. Especially Emily the worst customer service I have ever had at Petsmart. Don't get helped by emily unless you like to be mistreated emily is your girl than!
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January 2024 by Maria Lopez
I wouldn’t normally express my dissatisfaction with an establishment however, I think it’s important to say something. For about two years I’ve been helping my sister take her dog, Lilly to the groomer at PetSmart. Every visit to PetSmart with her is nothing short of a horrifying disappointment. The sheer lack of consideration for the pet's well-being left me furious and questioning why such a supposedly pet-friendly establishment could be so neglectful. At first I thought Lilly was just not used to the groomers as I am aware it takes some dogs longer than others. However, on a daily basis, Lilly is full of life and extremely friendly to people and other dogs. So a drastic change in her behavior is alarming.It seemed like from the moment we enter, Lilly was subjected to an environment that was more like a nightmare than a place catering to pets. Trembling uncontrollably, crying, and even urinating due to the overwhelming stress, it was evident the she knew this place is not safe.What infuriates me even more is the aftermath that occurred this time – she is avoiding any interaction with the family, continuing to cry and constantly shaking, clearly traumatized by the ordeal. PetSmart should be ashamed for allowing such distressing experiences to happen. I am deeply disappointed in the care for the animals coming here. Although I cannot see first hand what is happening, clearly something bad is occurring and PetSmart needs to do a better job at ensuring animal care is at its priority.
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January 2024 by Deyay Decluette
Yeah they was real helpful got a nice fish tank
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January 2024 by San Man
Good deals when shopping for deals. Thanks
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January 2024 by Fran J
They always have friendly staff! I usually come in the last hour and get my items. They're fast and genuine.
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January 2024 by Linda Gurrusquieta
I love coming here for several reasons. They always have greatGrooming offers and great clearance items.
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January 2024 by Billy Davis
Great job on my little dog Thank you
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January 2024 by Avery Wooten
Just went to look at cats
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December 2023 by Mitsi Pimentel
Very caring and very professional! It's a great team!
