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September 2025 by Lloyd Boyd
Michelle is very helpful and always has a smile on her face
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August 2025 by B.J. EyesWanderHere
Michelle is amazing! She made rental so seamless and easy, I was able to move in so quickly & she’s always calling to remind me to pay right before I incur an extra late charge. I feel like she really takes care of me there!!
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August 2025 by Rebecca Odonald
I’ve been using public storage off and on for years.
After 5 months my payment is being jacked up 20 bucks when I pay early every month.
I think I’ll just quit using them because I don’t like the idea of my payments going up over and over for no reason.
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April 2025 by WR Welnack
Great facility. Really feels safe. Manager Michelle was sooo helpful !
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April 2025 by Alicia Johnson
Michelle is amazing!
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April 2025 by Stephanie “Lynn”
We’ve yet to rent here. However, Michelle went above and beyond showing us our options regarding rentals. I do have to say the facility itself is super clean compared to others we’ve looked at.
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March 2025 by Robert Jordan
The lady working there seems to be a hard worker and was vary nice explaining every thing at move in.
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March 2025 by Paris Horton
Heartbreaking Experience…Relocated to Texas in 2019 and Used Public since worst decision I ever made moving to this public storage location in 2021…Attempted to Move my items 1/22/25 to find All My Possessions Ruined Due it Rain inside the unit Everything was wet molded or rusted there was mice , geicos(lizards) and different types of insects living in the unit. I lost photos and items from my deceased grandmother which is completely heartbreaking. Staff could care less about my loss only care about insurance and she stated she would do an incident report I haven’t heard anything about this situation almost 2 weeks later. Unprofessional insensitive pay all this money in a company for years to be treated so poorly.
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February 2025 by Adriana Sanford
I encountered a complex issue with my unit in California during my relocation to Arlington. Michelle and Mark demonstrated exceptional professionalism and dedication, going above and beyond to resolve the matter efficiently. Their outstanding customer service made a challenging situation much easier.
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February 2025 by Luis Martinez
Great service
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January 2025 by Mak
Had a malfunction on their gates for two days that led to my items being stolen. Insurance claim was denied. Charged me for an extra month after cancelling service. After being told it’d show in my account for over a month on text, I contacted Public Storage themselves, instead of this specific location. They said it was coming as a CHECK. 3 more weeks and I get the check in the mail for 15 dollars……….not the amount I was charged for the month. Laughable service and quality. I’m not dealing with them anymore, so leaving this review for others and taking the little fifteen dollars they gave me back….Didnt even mention the faulty gate they gave me at first, switched me to a different unit, and the different unit had a faulty lock…..
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December 2024 by Hector Marin
After having several experiences with renting storage units, I have to say that this has been the easiest, most affordable, and fastest ever. Michelle superbly made sure all my questions and concerns were taken care of, her service was remarkable. I highly recommend using this place.
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December 2024 by Divine Thoughtz
Staff is very friendly
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December 2024 by Shirli
I PAID MY ACCOUNT ON YESTERDAY, CONFIRMATION #33081030. ONLY TO MY SURPRISE THAT MY PAYMENT HAS INCREASED TO 42$. ID LIKE TO KNOW WHY THE INCREASE IN RENTAL.
THANK YOU.
MS. SIMMONS
I JUST RECEIVED A CALL FROM EMMA AND I JUST WANT TO SAY I HAVE CHANGED THE STAR RATING 🥰SHE CALLED AND EXPLAINED EVERYTHING IN DETAIL WHILE THERE WAS AN INCREASE👍 ALSO PROVIDED ME WITH A $20 CREDIT THIS IS THE KIND OF CUSTOMER SERVICE THAT ANYONE IN BUSINESS ALWAYS LOOKS FORWARD TO RECEIVING💯 AGAIN EMMA THANK YOU, THANK YOU, THANK YOU.
MS. SIMMONS 🦋
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November 2024 by AMBER payton
Easy access and clean units. Staff maintains the property well
