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November 2023 by Michelle Lucas
I went to this location to rent a storage and must say I was very pleased with the service I received. Aixa was very helpful and kind. The day I went to complete my paperwork was get day off and I had no idea until she mentioned clocking in. She didn't rush me and politely answered all my questions. Thank you very much for being such a great person and help in making my process a smooth one.
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November 2023 by Shedrick Heard
Aida she was very nice,was patient with me during my process.
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October 2023 by R. Salinas
Don't rent from this place. Renters protect your property, there is people living in those units which is . They break in to the units not even a week after putting our stuff in it. Coincidentally non of the cameras were working at the time. There is people in bikes going around the property. The manager was not even there during working hours.
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September 2023 by Rodrigo Quistian
Aixa is such a great customer rep. 10/10 service I was just looking around and I saw the Labor Day sales which are awesome!. I recommend this location. The property is nice and clean, and Aixa makes it all more convenient was in and out with it 30 minutes no hassle whatsoever!
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September 2023 by Eliana Rodriguez
Thank you for Aixa for your help me today super fast and easy super helpful. Kind and respectful I recommend coming her and don't forget to ask for Aixa.
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September 2023 by andres jimenez
Aixa, thank you for your help today. No problem, fast and easy. I recommend you guys to come her and ask for Aixa. Thank you for your help today.
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September 2023 by Chante' V.
I will always use this business and especially the one at Arlington on pioneer parkway The staff was very friendly and professional and I even got a sale discount on my unit thank you so much!!
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August 2023 by Savanah _New
??? ⚠️If I could I would give no stars on this review they auctioned everything off that me my kids and my wife has had for over 15 years with no notice our entire life if you love and value your property do not get a storage here ???⚠️⚠️
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August 2023 by gena grimes
Aixa is awesome!! So helpful, made the experience so easy and simple. Highly recommend.
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August 2023 by Lea S.
It was quick fast and easy. Everything I did was online and I was able to do same day service which was great.
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August 2023 by jesus medina
Aixa and Stephen were very polite and offered great customer service at this location. Was taken care of quickly and answered all my questions and concerns. Recommend to come at this location for storage unit needs.
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August 2023 by Lakederia Mullone
So I have a unit in the Arlington location. Double locks arnt put on until the 15th of the month due to late payment. I had a double lock put on. I made the payment on the 24th of the previous month. 7/1 came and I made the following months payment. That double lock should have been taken off when I made June payment. Unfortunately staff was to lazy to remove the double lock from the previous month. This is my second trip to Arlington to get my things, not to mention I drove an hour away two days in a row because the lock was on there. I was told by a person to give them an hour and they will remove the lock and they never did. The lock wasn’t supposed to be on there in the first place. There’s no one there to help but a machine. And when you call the help number you speak to two people and there no one else you can speak to. Worst experience ever. I could have saved $91 and had my stuff but this is how they keep your stuff and make their money.
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June 2023 by Krystal G
Aixa is such a great customer rep. 10/10 service and can definitely brighten up your day with her graceful attitude. I recommend this location. The property is nice and clean, and Aixa makes it all more convenient.
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June 2023 by Rosalma Hidrogo
Big thank you to Aixa for her help she was so nice and polite and answered all my questions and concerns we need more costumer service like her ????
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May 2023 by Erin Finn
Axia was very helpful and kind as she helped me through the process of getting my paperwork completed. She was friendly and reassuring as we walked to see the storage room. I was very pleased with the size of the room and nearness to where I live.
