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March 2024 by William Pringle
If I could give 0 stars, I would! Problems right from the beginning, no manager on site, gave me a unit already occupied. Now my billing is screwed up! A nightmare and I haven’t even used it!
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March 2024 by Josh Young
I've had my storage here for about 5 and a half years and it seems like my storage price just keeps going up! I started at 89 dollars a month (with Insurance) it's now 200 a month... These prices are CRAZY!!!My second issue is that my unit was broken into!!!! I'm currently at Public Storage off of Pioneer Parkway and there's no management here... Hell there's not even a employee to ask for help.Even PUBLIC STORAGE'S corporate office can't find this guy, I've been on the phone for 31 minutes... They've called the district manager the property manager, in four other property managers and funny story not a single person picked up the phone.They do not care that your stuff has been vandalized or stolen and there's no one to even complain to. We're paying for security and not really getting it. This is been a gigantic waste of my precious time!!!! Now I'm waiting for anybody to show up to show me what I'm supposed to do, IE call the police or CONTINUE TO WAIT as public storage frantically keeps calling all of their store managers to get somebody to this property.If I was you I would not rent a unit here!!!
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March 2024 by K Tran
Quick and friendly.
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December 2023 by S Stone
I had trouble finding the storage unit and I didn’t like the self service live agent
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October 2023 by T R3
Aixa is awesome! She is professional, has a great attitude and knows how to treat her customers. The property is clean. I have extended my lease because of her!!
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October 2023 by K W
Tammy was wonderful, she made sure to accommodate all of our needs and made a stressful day, a lot better. A+ service
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October 2023 by Simone L.
My experience with Ms.Jasmine was 5 star today 10/6/23. Keep shining ???
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August 2023 by Ben Foster JR
Aixa provides with great customer, very clear and concise directions. Very patient
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August 2023 by John Bitar
Great experience! The staff were really helpful and patient as they guide me in every step from signing up to acquiring my storage. Highly recommend Public Storage for your next move.
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August 2023 by India Thomas
Great price, very clean, and hassle free.. I won't be going anywhere else for a storage. Plus it's climate controlled.
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August 2023 by Zee Uddin
It’s been a great experience I booked a rental at the wrong location but I went to right one which is this one, and Alxia knowing the fact that I was at the wrong location she helped me very pleasantly and got me place to park my R.V.
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July 2023 by Laurie Lynn
My customer service person was Aixa and she wonderful. Very professional and helpful. She walked in 114 degree weather to assure me that my things would fit in the unit and then ice bottle of water. She was jpy!! Thank you
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May 2023 by Tiffany Reynolds
Reserving my unit was super easy and I got the app which made the gate access simple and contactless. I wish the gates had longer operating hours atleast til 10pm. Also, hope my rates don’t rise within the first 90 days.
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May 2023 by Hazel Stephens
Excellent service, above 5 star service. Very affordable and Stephen was very wonderful! Very clean and new. A blessing!
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May 2023 by Choncee Hewitt
Aixa, helped my friend out and made me choose Public Storage for might storage needs as well!! She’s quick and efficient!!! Bilingual!! And a sweetheart to all of her customers!
