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March 2024 by Elizabeth Obasa
All the staffs are exceptional the Doctors are amazing and the nurses are great
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March 2024 by Rose Mena
Great and friendly staff I was able to get same day appointment for my sick kiddos
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March 2024 by Ashley Morris
Wait is long, his Dr is more interested in him as a baby then what we are there for, and they put us in a dirty room. There was gauze on the wall that had God knows what on it and the floor was nasty.
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March 2024 by Yadira Reyes
The worst clinic The attention ones. The client treats you very selfishly, not friendly at all to make an appointment. My God, oh, you have to call and call and call 10 times a day. If they serve you, you're lucky. They leave you on hold for a long time then they cut off the call. The attention is horrible. The doctors honestly tell me. They have been treated very well but imagine if your child is sick and you want an appointment you cannot make it by phone, no, I do not recommend this clinic at all, my babies I will not take them there again.
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March 2024 by Sandi Garcia
They just charge you for the consultation and they don't send you the medication as they say and if you call them they don't contact you
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February 2024 by Idania Arce
Don’t take your kids to this clinic, they do not care about the patients only about their numbers and the money they will be making from seeing your kid. Parents often get mad at the front staff ladies saying they’re taking too long to be called back and they don’t give the right information but don’t know the mess going on behind the scenes. They are always changing up rules and introducing new systems that don’t work!! They don’t treat anyone with respect especially the lead Valeria. You as a parent only get to see from the outside looking in but from the inside I’m telling y’all it’s the management and leads who make the place a mess and yalls sick kids are the ones who pay the price. Save yourself some time and take my word that this place sucks as a job and as a place to bring your sick child to, 0 stars do not recommend!!!
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February 2024 by Casandra Garcia
dr ruth tan and ms matilda are the greatest people ever!!!
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February 2024 by Amber Zetina
This Doctors office is THE WORST. Referrals takes forever to be sent. The staff is unprofessional. They do not care about customer service. I stayed hoping they would get better but NO. I have been here for over a year and nothing has changed. Will be switching Doctors. I do not recommend.
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February 2024 by Marisol Gomez
Dr. Tan is the best pediatrician. We’ve been going to her for over 16 years. She sees and treats all of my children. We love her.
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February 2024 by Stephanie Enriquez
My children have been seen by Dr. Tan for 16 years now. We have seen other providers, but have not had the level of care and personal concern that Dr. Tan and her staff provides. I look forward our continued relationship with Rainbow Children's for years to come.
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February 2024 by Caprice TeamClassyAnn
Love Rainbow Children’s Clinics so helpful, positive and upbeat! Always there to help the baby in a quick and hurry !! Same day appointments sometimes if baby is sick. I love both clinics Ballpark and Mayfield!
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February 2024 by Brittany Myles
This is the WORST clinic. Racist against black customers. I brought my son in this morning and after finding out he had a balance the give me a number to call and Metilda answered. She was extremely rude when I asked where the balance came from. She told me to take him somewhere else if I didn’t like he had a balance. I told her I had driven 1 hour to be here so that wasn’t an option. After paying the $163 balance I was told after payment they couldn’t see my son because I was rude to metilda over the phone which was completely false
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February 2024 by Jayy Macias
Would give more stars if I could. My 6yo son was up all night vomiting and I called to “see” if they could work him in or at least tell me where I could take him for quick relief. The girl who picked up the phone was so kind and understanding and worked us in. That already was 10/10 service. And when I arrived for my appt my newborn was crying hysterically (not sick) and I was feeling overwhelmed with filing out updated paperwork, a sick 6yo and a screaming new born. The girls at the front desk all jumped up to ask how old my baby was and took us straight back to a seperate waiting room so that he wasn’t exposed to other kids/sick kids. One helped bring the paper work over to the new waiting area for me and the other helped carry the diaper bag while I pushed the stroller and carried my crying baby. That was so awesome! I was so impressed! I see reviews complaining about the wait but honestly I could care less about how long I wait when I’m getting the absolute best care. Thank you so much front desk girls!
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February 2024 by margie jimenez
Dr. Ruth Tan go above and beyond to help her patients. My kids have been seeing her for years and will continue more! She truly cares for the well being of my family, I never feel rushed in my appointments, which I really appreciate. Ms. Kathryne Rivero is also awesome! The clinic and staff is changing for better every visit.
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February 2024 by Brandi Bush
Complete makeover. ! When I started using this clinic a couple years ago it took forever to get somebody on the phone, visits were hours at a time, and I never knew who I was going to see. Now I do not wait on long holds to speak to someone on the phone, I see the same provider Lori every time I go, I ask for her by name and she is amazing! She listens to my concerns, to my children when they have a concern or question, answers in ways everybody can understand and treats accordingly, not unnecessarily. I absolutely love Lori! I am glad I stayed with this facility.
