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October 2024 by Teresa
I used to love doing business with this Pharmacy. But I can't understand the pharmacist. I have shingles and I'm in severe pain my doctor called in more prednisone for me to take. The pharmacist is going to make me wait three or four to get it that is totally ridiculous as it's within his power to allow me to have it. I will not do any more business with this Pharmacy again.
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June 2024 by lindiepindie
I have to have most medications compounded because I am sensitive and react to many chemicals, especially fragrances. Had my meds shipped to me and the packaging smelled strongly of fragrances. Still held out hope for the capsules but they too have absorbed the smell. Why a compounding pharmacy that caters to people with sensitivities would sell candles and other fragranced products in their store is beyond me. There is a serious disconnect between healthcare professionals and an understanding of what is truly healthy.
2 stars because they were very friendly on the phone.
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May 2024 by Kyjuana Johnson
Adam, was absolutley amazing he really took the time out to get my perscription corrected and sent out for a refill. His commuication is truly unmatched.....
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May 2024 by Ryan Rodriguez
Customer of 18 years. Paid cash for my prescription because I was treated so well. This time there was a girl that was unhelpful, rude and had no compassion. I considered these people my friends, but I am done. They didn't have the medicine I needed for pain management, and when I asked the girl what I needed to do, she just repeated herself and could care less. Don't know what happened to the staff that used to be there, and the owner is a friend, but no. I won't be treated like that again. Drove 30 minutes to support them to be treated like an idiot. Maybe if that girl finds her way to a job more suiting. not in customer service, but it was a good run. I HOPE Jeff sees this and fixes this girls attitude.
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April 2024 by G code Master
May have some issues with timing , may be a little rude but will go back.
Thankyou rays
+rep
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April 2024 by Honji Soaps
Worst pharmacy in town
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March 2024 by Rican Cupcake
I have always had the best experience when visiting Ray's Pharmacy. Adam has always been extremely helpful and knowledgeable explaining my medication. Luis always greats everyone with a ? and Melissa goes beyond normal duties to solve any insurance or other issues you experience.
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March 2024 by Tara Perry
Love this place they always go above and beyond to help and with a smile! 100 percent recommend!
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February 2024 by WILLIAM KING JR
I love Rays great service all da time
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January 2024 by Mark Sanchez
One of the best pharmacies in the DFW area. My wife has been using Rays pharmacy for years. New Pharmacist In charge..Adam, is always attentive and his new staff is very polite, they always answer the phones as quickly as they can and when you walk in the door the newer guy Luis always greets you with the best attitude and he speaks Español!!!
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January 2024 by Johnny Brewer
I came to Ray's to pick up my medicine. The staff was amazing and friendly. This is going to be my pharmacy.
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December 2023 by abrownexc1
I take my children to the urgent care next door and Rays has their antibiotics ready in 15 mins! Fast & friendly!
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December 2023 by Julian Rivera
This establishment and at least one of their pharmacists are terrible, judgmental people.I had been a loyal customer for years, when out of the blue I get a call from one of their employees saying that they’re no longer allowing me to pay for my prescriptions with anything other than cash because my prescriptions come from a pain management clinic only (which is not true, as I have other prescriptions that get filled every 3 months from my family doctor that have nothing to do with pain management). I tell them I think there’s been a mistake because I have other prescriptions from different doctors other than the one they’re speaking of. She then puts me on hold to go look it up while I’m thinking to myself “shouldn’t she have had that info pulled up before you called”? She comes back and says “well the pharmacist in charge already made his decision so you’ll have to take that up with him”. He gets on the phone and incredibly rudely says “I was listening to the whole conversation and I’ve already made the decision so you can either pay cash or take your prescriptions somewhere else because I used to work at a pain management clinic and I know the game. I know what you’re doing!”, while treating me like I’m some sore of drug addict. I just say that I’m confused as to how they’re doing this because I only have medication from pain management, but I literally have a medication in my hand from my family doctor that Ray’s filled a month ago. He says “well you paid cash for that” and I say “no my insurance covers that so I’m still confused as to what the heck you guys are talking about”. He just says “you’re paying cash or going somewhere else” with as much attitude as before and not even taking what I’m saying seriously enough to actually look into it. So I just say ok and leave it at that and figure I’ll just try to transfer my prescriptions. I then call my insurance company and the lady looks up my account and says that Ray’s never once tried to run ANY of my prescriptions through my insurance in the last THREE YEARS (I know for a fact I have them my update insurance back in 2021)! That’s why it looks like I have been paying cash for my prescriptions from all other doctors. But instead of them notifying me about it they just don’t even bring it to my attention that I’ve been paying out of pocket prices for three years. They would rather treat people like scum of the earth after making negative insinuations about people which clearly shows a lack of compassion. The lady from my insurance said the pharmacist showed nothing more than indifference to the whole situation and that I would just be better off with another pharmacy that doesn’t treat people that way and I suggest the same for anyone who is reading this now. I truly hope the best for all of you and have a great day.
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December 2023 by Wintana Wolana
Friendly, personal, small town atmosphere and staff with competitive prices and my favorite nicknacks hands-down. The only pharmacy I’ve bought actual merch from and proudly represent ?
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November 2023 by Tiffany Sanchez
I had a fantastic experience at Ray’s pharmacy. The staff was incredibly friendly and knowledgeable, making me feel comfortable and well taken care of. They went out of their way to answer my questions and ensure I understood my medication. The service was quick, and the pharmacy was well-organized. I couldn't have asked for a better experience, and I'll definitely be returning for my future healthcare needs.
