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February 2024 by TrxpBoy D’Or
Foul , that’s all I have to say , these employees for so called Christian organizations are worse than Satan himself , being rude and disrespectful cause somebody’s in a vulnerable situation. lol it’s honestly a sick practice how they play games with people . They aren’t here to help your just a number to these vultures. Your best bet is to not end up in a situation where you need shelter , at that point you might as well not be human cause you sure as hell won’t be treated like one .
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October 2023 by KoKo
Treated me and my baby son terribly at the Families together program
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September 2023 by nita cash
I am a disabled widow with many disabilities I became homeless in TX and I went to the Salvation Army seeking shelter on July 28th with my Service Animal and the entire staff wa very rude. Ms. Martha denied me and my Service Animal shelter she spoke very rudely to me about my Sa I informed her tjat she was a state licensed SA she stated she didn't care and she was denying both of us shelter bc she was afraid of dogs. My Service Animal was not a threat to anyone she was laying on the ground . Martha stood in the door with it cracked and layed games. She refused to give me any information to file a complaint nor her Supervisor information. She said she was over the facility and she didn't have a Boss. I was already facing a hardship and this experience was very uncalled for. I plan on taking actions against this facility for a violation of my civil rights and denisl of a service animal. This was the worstexperience I ever had suring a hardship
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August 2023 by A W.
I don't get the bad reviews. She be cranky. it's a treasure hunt like all thrift stores. a lot of furniture.huge store. I found sons entire tuxedo for $25 Money they earn funds drug rehab. Of all the thrift stores this one seems to help people..
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September 2022 by Kailua Lee
While I was attending UTA and cannot find parking space, I decided to park on the street in front of this place on Border Place— not in their parking lot. They thought it is cool to put a note on my windshield threaten to have my car towed. There is no "no parking" sign anywhere on the street.
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March 2021 by John Newman
During an emergency stay at the shelter during the recent weather disaster, I had a seizure from a disorder that got me thrown out !
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August 2020 by Chloe Elizabeth
Not the biggest selection, but pretty well organized.
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March 2020 by John Newhouse
I worked here back in 2016 as a student minister. I really like the overall vision of the Salvation. I was there When Captain Jones and his wife were the leaders really great people. I was also was there when Lt. Israel and his wife came to take over leadership. LT. Israel through his body language and lack of engagement with me made it clear he didnt want me on staff anymore. His personality is a little awkward and he was withdrawn, but who knows he was young and inexperience at the time. I pray he has grown since then. DONT MAKE PEOPLE FEEL UNWANTED JUST BECAUSE YOU DONT UNDERSTAND THEM OR THERE FUNCTION! IF YOU HAVEN'T LEARNED THIS BY NOW YOU MAY WANT TO RETHINK MINISTRY AS YOU CALLING GOOD SIR!
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December 2019 by James C.
This place makes your feel good when u first get there but it sucks. The two black ladies that are there dont help out for s**** So much paperwork but no help or action. Staff who is always outside on the weekends n never inside..on Saturdays! Gaybl...is that white lady with glasses. Cook sucks! Food out dated! Kids dont like food here so be ready to buy food to eat before you get here. No lights. Outside no safely! There is like no leader. They are just there for the money..helping is bs. Careful who u express yourself to in here...they will use it against u. It was just a sad time to be there. They knowing families are going throught hard times....weekend cooks...thats if they show us to cook. Sandwiches are old careful... Gabb the staff lady 80% of the time she is outside on Saturdays....she is very rude to small kid's...if parents are not around pay attention. Dont let her polite behaver lie to u. Jamie man have no idea how she got where she is! Stupid mf. Just because u have dogs it doesn't mean u know what is taking care of a family to feed. Everyone....be careful with your kids in here. Remember just because they smile at you it doesn't mean they care specially here.
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December 2019 by Mary H.
Great mission, need a little follow through
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November 2019 by Clay Robinson
I briefly did community service there to pay off a traffic ticket. That was a mistake. The entire time I was abused by a member of the staff. That staff member constantly used profanity and made physical threats for no reason. I finally ended up just paying the traffic ticket. A bad experience. Much better to just pay my traffic ticket than try to work it off in a place ran by a bully. And they call it a "Christian" organization. Really. Give me a break.
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July 2019 by Pamela H.
A little frustrated and annoyed came here for a quick look and left in a bad mood. Although they color code the clothes they don't have size markers. What a waste of time! Like I have time to check the tag on every piece of clothing to make sure it's my size. Racks are crowded and a mess. Nope! Salvation Army.
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August 2018 by Sheryl West
What a terrible experience this summer. Will never send my children there again. Parents should be watching their kids at the Arlington camp. Some very rude workers at this camp, and very very unprofessional. Incident happened with one of my children a week ago, have yet to receive a call back to resolve this matter. They have workers there who does not how to handle children. Be careful, sending your children there.
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August 2018 by sammy ayatey
I wasn't going to leave a review I was going to keep everything to myself but I can't....as far as the place very grateful to have stayed there get back my feet learn a lot so the bad review isn't for the place great residents I meet still contact till this day it's the sorry employees I had to deal with time and time again the crew from August 2017 till Jan 2018 was wonderful great people work with you but when all those was replaced and quit and brought in new cast went downhill had to find my own resources no help there didn't care about my diabetes if I was sick or not 2 weeks after I left had toes amputated cause was not getting the care there and the case worker was like not my problem with it she Jami is her name is very unperfessional attitude didn't speak to the people she doesn't like didn't give any resources on funiture didn't give anything when we left not even help to move the stuff to our new apartment didn't say good luck bye anything her attitude is off the charts should not give her the title to do anything and I blame the people who's in charge there for giving her that right to act that way and they don't care either..... having​ her run that place big mistake and having the workers to say they no longer can help but give resources to another county I don't want them to ever call me about anything again I'm out the program don't call text nothing wasn't helping when I was there don't need your help now and when people donate for us they take it to the store don't even offer to us first the things I can tell you about that place makes you not want to go there the people there right now makes you wanna stay on the street in your cars then be there don't have problems with the rules but the attitude they give you they only there for a check not to help you I hate the people that are there right now don't know how to run the place need new people if anyone wants to know how it runs contact me i tell you don't go there they will not help you I promise you that we had to do it on our own to get away wasn't her or the salvation army too much to tell I'm just going stop it here that's a place that need to be shut down
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July 2018 by Mervin Raggs
This is an awesome resource with a great facility with a positive objective unfortunately my rating reflects my interaction with staff who operate the summer children's program. Rudeness and disregard are not traits such employees should reflect when representing a charitable organization which is affiliated which public sponsors. They truly need training in interpersonal skills before you can be entrusted with dealing with children and the public.
