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February 2024 by Jaron Pryor
I don’t even do this but, these a holes sold my pair of shoes I won in a raffle. The same day I went to try and pick them up. We taking this to corporate !
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December 2023 by No Name
Stay away from this place, or any Shoe Palace store for that matter. I tried to return some shoes that didn’t fit me that were in like new condition but they refused to accept it they said that they had to be in “dead stock” condition aka never worn. Now I’m out $200 and I have to figure out how to resale these at a loss.Stick to buying from online like Nike or Amazon, not buying from them anymore.
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August 2023 by Michelle Wartenbe
Super busy this morning due to back to school and tax free weekend. My son found shoes in his size which is a plus. My pocket hurts bow though lol
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August 2023 by Guillermo Ocampo
They were able to do my exchange with no issues
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June 2023 by Mitsuko
So ghetto. If you aren't a certain race they won't even bother to help you, talk to you, or even look at you. Even checking out the cashier was chatting up the girl next to him and never even looked in our direction. So I said never mind put those shoes back and walked the f out lol Bunch of children . Hire adults
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April 2023 by Misty
So ghetto. If you aren't a certain color they won't even bother to help you or talk to you. Bunch of children lol
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April 2023 by joseph muthama
Bought me a Nike rubber shoe.Quite a good experience with customer service
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December 2022 by Antwuan H
I just left out this store. The young lady with the red hair was very rude. Like a old man told me years ago when I was younger with that same kind of attitude working in retail, if you don't won't to work go to the house.
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August 2022 by Anna Esquivel
Stopped by today and everyone was so unhelpful. Tried to ask a quick question and was given the ugliest response by a employee. He basically hushed me and walked away. Went to another employee that was folding clothes and asked for assistance and she hesitated to help me and then just forwarded my request to another employee. What looked to be the manager was on her cell phone doing whatever she was doing. Such a rude experience.
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August 2022 by Arnold “nano” Angeles
Keep ur receipts. With all the technology they can’t even look up the card you used to purchase. Its 2022 guys. keep up Lol
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August 2022 by S Jo
Do they not answer the Phone? It's a Business so annoying.
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June 2022 by james callens
Taryian...today i went in looking for outfit ..is where i met Taryian had the best customer service I every seen ..will be back
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May 2022 by Rolin P.
It's good there is a lot of shoes in she palace I like it it has dicent employees I just like it
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March 2022 by Marisa Martinez
Nice shoes but not adult size of what we were looking for
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January 2022 by Diana Flores
never buy with this company online because first you have to stop to return it and then you have to wait 1 month for them to refund the money every time I call customer service they always tell me that they are processing the return they never tell me something different if I could I give zero stars this company does not work
