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April 2024 by Mariah Martinez
Takes forever to take orders and ive called the place no answer there is only 4 other cars here and ive waited 10mins to take an order
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April 2024 by Dhanger Mendoza
Excellent
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April 2024 by Carina Cervantes
I sat here for 30 mi s just for drinks that i had ordered online i had no option to leave or get my money back
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April 2024 by Miki P.
This company has definitely gone downhill, and this location particularly is full of disfunction and chaos. Don’t expect to get someone to take your order for at least 20 minutes (if you’re lucky), don’t expect to wait less than another 30 minutes for your goods (regardless of what or how much you ordered), and lastly, don’t expect to get the order that you asked for. The workers look like they are actively high and verrrrry slooooow NOT A JOKE. The manager didn’t think anything was wrong with business and wouldn’t hear out why I would be waiting 45 minutes for only 2 drinks and some ice cream. Finally got a call back from corporate I assume and she was also completely useless and a waste of time. Did not help an inch and showed zero understanding, she clearly deserved nothing better than a terrible survey she had received. I have nothing else to believe besides the company must be on a steep decline because they no longer deserve my time, money, or business. One star, would have gone lower if I could’ve.
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April 2024 by Jenny Ellis
Ordered using the app. Arrived on time. Took 20 minutes just to get my call light answered! After another 10-15 minutes watching multiple cars get their orders, we pulled the car hop to the car to ask. Was told they were the only car hop and we had a lot of drink orders…. We had two drinks and an ice cream. Brought our drinks to us and asked what the ice cream was. Well I ordered a blast and customized it. The frozen lemonade was no longer frozen. The iced coffee doesn’t have my special add ins and is so watered down it’s like water coffee(I asked for light ice). It was also several inches from the rim. He remade my ice cream bc he said it was soup. I showed him the order and asked if he needed a ss of it and he said he’d remember….. nope. Definitely not what I ordered. All in all we were almost an hour into the ordeal and left super disappointed. Used to if you had a wait like that, they’d give out a drink token or something. It was busy as we were leaving. However when we first arrived there were 5-7 cars in the parking lot. One car hop or not, the wait time does not justify what we went through. Our order was clearly ready for a while just sitting there.
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April 2024 by Samantha Crisp
Took 15 minutes for them to answer take an order, and they had already started breaking their machines down 45 minutes before they closed so they couldn’t even offer the full menu. Dude taking the order left an item off our order, and the poor girl running food is left to take the brunt of everyone’s frustrations.
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March 2024 by Jenny Heltsley
I ordered a cup of water and a hot fudge Sunday and watched it sit on the tray for quite some time while the car hops just stood there. Order said on its way for over 5 minutes. If your in a hurry don't stop here.
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March 2024 by R SE
Short staffed , and they don’t put your food in one bag . They just hand you the hot dog without a bag. Sometimes the cheese of your hot dog pulls off with the foil . When you ask the manager to accommodate you for an order you’re paying for they don’t want to . Very slow and short
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February 2024 by Tina Vargas
I waited for about 30 minutes just to order a drink and no one ever took my order. I asked the car hop if my button was working and he said yes and they were short handed. I left and went somewhere else.
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February 2024 by funny ain't it
The young man who took my order was pleasant. The young man who brought out my food was also pleasant. The food was hot and made to .. my liking ... I love the little peppermint they put in the bag. But note to higher ups.... you might wanna paint and redo the outside..... for a nicer
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January 2024 by Madisun Aery
just placed a $26 order here & was very disappointed. They forgot my 12” chilli cheese dog, they forgot onions on my chilli cheese tots, my pretzel was very burnt. we also spent 30-35 mins waiting on this order while everyone else was waiting on there food. i’m a fast food manager myself and i know for sure this isn’t how business supposed to be ran. i would like to speak to someone about this.
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January 2024 by shanera comstock
They are super nice I was late picking up my online order and they remade my food super nice people.
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December 2023 by Gerald Mccarn
Got there at 845 in the morning and left after waiting about 10 for someone to take an order. No one bothered to answer the kiosk so I finally just left.
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December 2023 by Mechele T
Outstanding service! Brandon was very friendly & thorough when giving me my order. Very clean parking areas too!! Will definitely highly recommend stopping by for that next meal before or after work??
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November 2023 by Ashley Smith
I'm so disappointed..the only thing I went to sonic for was either a snickers blast or a butterfinger blast..they are discontinuing both..dairy queen ig now..
