Tom Thumb at 2611 W Park Row Dr in Arlington, TX, is a well-loved grocery store known for its friendly staff, clean environment, and wide selection of products. Customers appreciate the store’s neat and well-stocked layout, especially the great produce, bakery, floral, meat, and seafood departments. The bakery, run by Krystal Robinson, is praised for making sure customers get the best results with cakes, cupcakes, and custom treats. The butcher, known for his knowledge, offers a variety of meats and seafood, including sushi trays, and wraps bulk purchases in freezer paper. The store also features a Pharmacy with immunizations and prescription refills, and convenient services like Grocery Delivery and DriveUp & Go™. Many shoppers highlight the kindness and helpfulness of employees, with one customer recalling an employee named Courtney who went out of her way to assist them, making them feel valued. The store’s atmosphere is described as pleasant, especially during sales, with well-stocked shelves and smooth checkout processes. However, some concerns were raised about an employee’s vehicle, which was covered in obscene stickers and vulgarities, creating a negative impression. Overall, Tom Thumb is considered a friendly, clean, and reliable place to shop, with staff dedicated to providing excellent service and a positive shopping experience.
