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January 2024 by Tillie Johnson
Great prices on eggs and ground beef! Very clean and organized. All employees very willing to help.
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January 2024 by Michael Aus
Often lacks simple items such as sauerkraut in a jar. And most employee's don't know where to find anything. Guess its good for hotdogs, butter and milk.
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December 2023 by Gary Patterson
I visited this store this morning. I'm very disappointed with my recent experience. The prices on their website are different than in the store. Hypothetical situation. Bread 1.99 on website but 2.19 in store. The other problem that I encountered was items were moved around and hard to find. The shelves that they were on were lacking the item or the highest priced items were available. At checkout I spent 10 dollars more than I had budgeted for and had to " sack" my own items. There is never anyone available to help customers find things. To sum things up: high prices and lazy employees.
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October 2023 by Francesca Nobles
Went to get some sides from the deli,GADS!! the food was crusted over,far from fresh. What a turn-off. And the girl was just standing around doing nothing. Looked like it had been sitting out in the sun.COME ON TOM THUMB
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October 2023 by T C
I drive past two grocery stores and battle traffic on Bowen to get to the store because it is clean and stocks all but one of the items that I purchase on a weekly basis. As much as I have tried I cannot seem to get that last one stocked at this store. The store is very neat and clean, great produce, great floral, pretty good meat and seafood departments as well. My only tough feedback would be this- take a look at the photo I have attached. This vehicle belongs to a person who works at this store. I know this because I am at this store at least three times a week and very frequently see this vehicle. it is covered in obscene stickers and vulgarities. I know there is a point where the employer only has so much influence over the employee, but this makes me feel disgusted before I ever walk in. Maybe you could ask them to park outside of your parking lot as it does not represent the values that your company does zoom in- and this is just one side of the vehicle!
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October 2023 by Drea Hickman
This Tom Thumb at Park Row & Bowen has awesome, kind and genuinely friendly employees. I encountered a supervisor named Courtney when I was lost and looking for an item and she was beyond happy to drop everything and help me, like I was the most important person in the world. I can’t explain it, it’s just a feeling you get from engaging with very special people sometimes. I don’t think I’ve ever felt so valued at a grocery store in my life. This store is my favorite Tom Thumb now.
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October 2023 by Linda Lusk
I think it's a nice store, but a bit pricey for me. I will say "the blueberry muffins were delicious"!
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October 2023 by Chase L.
Cashier rang up wrong price went customer service to fix it the lady working the counter was extremely rude especially seeing as they were the ones who made the mistake.
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September 2023 by Vickie Carter
Went in at about 4:30 pm on Wednesday (first day of sales ad). So nice to go in and see the store was well stocked with the items on sale this week. Completed my entire shopping list! Also, an easy checkout when they opened another register to accommodate the lines and they had baggers! A very pleasant experience today - thank you Tom Thumb.
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August 2023 by TARA's LOCAL InSPIRATION
The store is always nice and neat. If you're a Dallas Cowboys fan and come in with the team clothing on, you'll get 10% off your grocery purchase. They also sale Dallas Cowboys shirts. A great time to shop at Tom Thumb is when they're having buy one get one free sales. However, you have to be a rewards member to get the sales prices. Also make sure the cashier is ringing up the sales accurately. I purchased 2-twelve packs of Ozarka natural spring water that were buy one get one free. Once I got home I thought that my total price was more than I expected to pay. I took a look at my receipt and saw that the cashier charged me for both packs of water. I went right back to Tom Thumb customer service and showed the manager my receipt. She refunded me the amount that I was overcharged. Overall it has been a great place to shop when items are on sale. The regular prices are kind of expensive. Also their store brand items are great! I love their rainbow sherbet to make smoothies with.
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August 2023 by Olivia Watson
Hands down best Tom Thumb location. I’ll go out of my way to shop here. Good deals, quality food and service. They have some of the hardest working managers, David goes above and beyond in providing service and is super knowledgeable and is one of the reasons we keep coming back!
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August 2023 by Kilisitina T Vaituulala
Bad habit of not updating sale price. So pay attention to your receipt or they will rip you off on purpose!! Happened too many times. Waste time to fix their mess. Ridiculous!!
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August 2023 by Ken F.
CRazy liberal female at the self service making faces- Good thing I said California is a great place to live right when leaving...She jumped back she knew she did wrong.GETOUTOFTEXAS!!!
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July 2023 by Eli Y.
This Tom Thumb have the worst customer service. Every time I go to this location the cashiers have nasty attitude and have the look on them face like they hate their job's!!!A cashier named Sarah she either roll her eyes or either gives that nasty look. Customer service is not for everybody, if she don't like her job she shouldn't be a customer service associate. And something else about the bakery is that it's always empty!! There's no decorated cake behind the counter, always empty! Won't go back to this location again .
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June 2023 by Tony Wilson
This is the best grocery store anywhere near my apartment. The walmart and kroger near me are trashy as hell, but hey welcome to Arlington ?
