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November 2023 by Yorell Brown
By far the best “JUST A LITTLE THICK” clothing store I have ran across! ❤️ ❤️
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August 2023 by K A
Last several visits: Employees are rude, no greeting as you come in the door, no offer for help while you are shopping, had to go hunt one of them down for a fitting room, one employee said excuse me, didn’t let me move, and continued to bump into me!! These new employees need to gtf out
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August 2023 by Ms Prettyladii
Love torrid always nice and cleaned and organized!!! And great customer service.
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July 2023 by E Young
My daughter came to visit and didn't bring any clothes, we shop online at this store, it made her day to actually go inside the store to shop, and great customer service reps.
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July 2023 by Lauren Cunningham
10/10 RECOMMEND! I ordered online and went in this store to return and the service was exceptional!!! I will absolutely be coming back!
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July 2023 by Bonnie Ponce
Has nice quality clothes and I got some great deals from their clearance section. I appreciate the variety of clothes.
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June 2023 by Rosi
The worst customer service. Ladies one of them named shayna made it clear we were a bother by rolling their eyes when asking for a dressing room. There was no else in the store they just were to busy trying on things as they were opening out their new inventory. The way they talk to each other and the way they talk to customer shows how bad their customers service is. The other one saying “more pantalones” when I came up to the counter.
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April 2023 by Delilah Lebron
I was there yesterday for a work trip and as soon as I walked through the door there was no greeting. The team did not ask if we needed assistance at any point in time and was completely disconnected when it came to customer service. Never in my life have I ever experienced such bad customer service. When I asked if there was fitting room available the team member answered me pretty rudely saying they were all full even though there was only four people in the store. When another customer mentioned that we seemed to be the only ones there the employee then knocked on the fitting room doors and low and behold they were empty. Hopefully someone gets it together here because I was not expecting to be treated so crummy.
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March 2023 by Katie Thompson
Horrible experience. Staff was busy with personal conversations and it was very difficult to get any help. After trying to approach 3 of them to try to get a dressing room unlocked, I saw they left one open and that’s how I was able to try my clothes on. When I was checking out 2 employees began chatting with the cashier about a new break policy while she was trying to help me. Selection was also very limited (probably due to store size), and clearance rack was very unorganized which made it hard to find anything. Makes me miss my Torrid back home, never had such an awful time shopping there.
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January 2023 by KILLMONGER BELL
Bad customer service. I was shopping for a birthday gift. I saw this one product and had a question. I walked to the register to ask for help there were 3 associates have a personal conversation about one of them going on a date. When they finally realized I needed help they pretty much rushed me off to finish the conversation they were having. They were unhelpful and rude. Crazy thing I was the only customer in the store. Jan.9.2023
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January 2023 by Meredith Scott
Love shopping here. Really great customer service ??
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December 2022 by Karina Castillo
I loved the black Friday sale 50,,,%off. Pricey clothes but well worth it. The fit for a woman of my size. I wear 00. It's large. Nothing is tight and it always fits perfectly and is comfy. I got this green top, and ear warmers plus the Thanksgiving top. Definitely take a look.
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December 2022 by Jasmine Torres
This location is so lazy. Store will be randomly closed. Don’t open in time at ALL. But will close on time. Google has incorrect times also. I came at 8:01 door locked. Google has times closing at 9:00. Complained to corporate back over the summer nothing has changed
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December 2022 by Danielle Casbeer
Torrid is absolutely the best clothing place to shop at if you are a full sized woman. Go spoil yourself you deserve it.
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September 2022 by Terry Price
Absolutely love this store. Fabulous selection and some of the greatest customer service you will ever receive!! I highly recommend!!
