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March 2024 by Starr edwards
Great customer service & friendly staff.
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February 2024 by Gerald Neal
Very courteous. Everything was as promised.
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July 2023 by Jason Kirkpatrick
The A/C went out during my one day rental. When I told them, all they said was, "call corporate." My gas cap was also broke and they had to use a flathead screw driver to get it off. If something goes wrong during trip they will pass the buck to corporate. They show zero accountability.
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July 2023 by John Walton
I had a trailer reserved but at the last minute needed a truck instead. They didn't have one, but the owner, Don, stepped up to the plate and located one within 4 hours. It was at another location, so he probably didn't get his commission, but it certainly was "customer first". I appreciated that and highly recommend Don Basset and his team.
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June 2023 by Roland Sobrepena
Very dependable staff, no issues with my rental process.
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February 2023 by Anmwe Anime
We had an awesome experience here with our truck rental. Sammy did his best to save us money wherever he could and also showed a lot of flexibility and understanding with our very expensive move. We’d give 6 stars if we could! This is the way. -Your Friends @AnmweAnime ^_^
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February 2023 by Philip Wallar
I almost never would write a review but had such a bad experience at one u-Haul store (they didn’t even have a confirmed reservation that cost me a 50 mile ride without any result) that I considered writing a review to warn people about doing business with U-haul store. Instead I tried one more store, the one at 7815 So. Cooper. It was a shockingly different experience. Even though they didn’t have the particular equipment I was looking for Sammy searched for the equipment, provided the address of the store and made the reservation for me. Not only that he was very pleasant to talk with. THIS WAS THE BEST EXPERIENCE I HAVE HAD IN CUSTOMER SERVICE IN RECENT MEMORY. IT WAS SO GOOD I PLAN TO GO BY AND THANK THIS GENTLEMEN IN PERSON. 5 +++ stars
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November 2022 by Benjamin Leger
Don helped get me set up to go fast when I was rushing last minute! Thanks!
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June 2022 by Thi L.
The staff is very polite and patient (when you pickup truck reservations in person of course). Trucks are parked in the back next to the gas station.
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September 2021 by M. Luna
I highly recommend this rental location, great service and friendly staff good accomodations, and excellent rates, best rental experience I ever had.
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August 2021 by Cherri M.
I went to this U-Haul location to buy packing supplies. I was kindly greeted and shown already set-up moving boxes to help me know what I needed. A great selection of other packing supplies are also for sale there. Both gentlemen who helped me with my purchase were so nice; they even helped me out with my boxes.
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May 2021 by Tony Duffey
Great service. Easy returns. 5th time using them.
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May 2021 by Teresa Driskill
Very helpful and great service!
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December 2020 by David & Keri Birk
Quick and easy super friendly
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November 2020 by pamela Murphy
This was a very good experience. They are very quick, helpful, and efficient.
