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July 2023 by Cheikh Thiam
Such a bad experience! Reserved my truck for 630pm for self pick up but the key was nowhere to be found !! I called customer service but nobody had the right ressources to help! I ended cancelling. They really put me in a difficult position as today is my last day to take my furnitures out of my rented storage. I DO NOT RECOMMEND AT ALL
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January 2023 by Sara J.
They will scam you. It's ran by a wife and husband which smells like they are living there. The husband is very rude and does not know how to speak to people. Reserved a van for 2pm and was standing waiting for the keys for more than 20 mins. The wife was helping somebody while the husband stood there doing nothing but talking to us disrespectfully when he wasn't even spoken to. Don't waste your time. Just go down the street to the next one I guarantee they will be more professional.
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December 2022 by Dava M.
I dropped the truck off at 8:55am, my drop off time was 9am. They were still closed when I got there then when they answered they didn't let me in the store to get my receipt and then checked me in late which caused uhaul to charge me an extra day! They also charged me extra for gas and I brought it back with more gas then I got it! I do NOT recommend this place at all. Definitely a scam
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July 2022 by Trevor King
Pay attention to reviews, go elsewhere. Got my receipt today charged 25$ cleaning fee when I swept the vehicle . Used the van for 2hrs, reserved for 3. Drove 34 miles and parked the truck as asked. My total for 2hrs-34miles- (3hr reserve) $73. Do not be fooled please, use another uhaul rental or establishment. Not all give this experience
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April 2022 by Richard Lindsey
I would stay away from this location.They tried to cheat us in the miles and luckily I took Pre and Post trip pictures that showed the mileage and fuel levels.And the husband is very rude to the customers.ThanksRichard
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April 2022 by Ali Zahid
Smooth experience! I was 30 minutes late for my pickup but they were very nice and understanding even though they were about to close for the day. They also let me park my car nearby while I was using their truck so it was pretty convenient to just return the truck late at night, drop the keys in the box and simply hop back in my car to head home. Saved me an Uber ride!
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May 2020 by Chris nix
This is not an honest establishment. I read on the uhaul site terrible reviews. It had people claiming they were being wrongly charged for fuel. So naturally I took photos of before and after of the fuel tank levels, made sure to timestamp and geotag them, and filled it up before I returned it. They charged me $29 extra for not fueling up the vehicle. ? These people are crooks. I gave them slightly more gas and it still wasn't enough, super slimey.
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May 2020 by Jordan Henderson
We read bad reviews and should have listened. Luckily due to bad review we covered our bases, they tried to charge us for gas even though we brought it back with the gas needed. My husband took photos of the gas before and after with a time stamp and a geo location. Shady thing to do. Go somewhere else.
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May 2020 by Jordan H.
We read bad reviews and should have listened. Luckily due to bad review we covered our bases, they tried to charge us for gas even though we brought it back with the gas needed. My husband took photos of the gas before and after with a time stamp and a geo location. Shady thing to do. Go somewhere else..
