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March 2023 by Yolanda R.
I had been in contact with the gentleman for the last two weeks but had my service performed today.From the beginning,I felt valued and respected.I was looking to have my subwoofers replaced in my Jaguar,made an appt.for a consultation.He politely told me he didn't have anything comparable to put in my car.I left,But I thought about it,called back and asked if I got the parts could he install-he said yes.My dealer had quoted me$1,200 for labor alone&the parts would be another $700+.Uh....in my mind that was a hell and a no.So,I did get the parts from the dealer but went to Vaughn's for the install.No matter the questions I asked leading up,He was kind,courteous&answered them.When I went for my install today,He kept me abreast of the progress,He took very good care of my car&the time frame he initially quoted me-he exceeded it.I was not surprised but pleased.I had passed by the shop for years,never having a need to stop but when I did-I was pleased with the service;their reputation proceeded them&came highly recommended.I will definately go back because there is a genuine quality there that is a lost art in customer service these days.Most places you go,it's about a dollar¬ so much the customer experience.I was happy to see that:a general kindness&respect for the customer as a person¬ just a dollar sign.My car was returned to me in the same condition I gave it&I couldn't ask for anything more.To the gentleman that performed my service today:Thank you for your kindness&professionalism.
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December 2022 by Jenn Miller
Eric was great today. Very helpful, quick service and just an all round great guy. Highly recommended!!
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July 2022 by Emily Huhn
I went to Vaughn’s because I got a new car and the sound system was god awful. It was so quiet I could hear myself singing which is not fun for anyone. I was also missing a lot of bass and it just wasn’t cutting it. He looked over my car and gave me an estimate, showed me his suggestions, and wasn’t pushy when it came to make a decision.I took the estimate home and googled stuff bc I know nothing. I called him a few times and he patiently answered all of my questions. I went to a few other places in town and no one could beat his prices either.Ultimately, I got everything installed and it was honestly better than expected. I had a grin ear to ear when he showed me everything.Plus, he’s incredibly kind, professional, and great customer service. I hope to work with him again in the future!
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February 2022 by Raj R.
This dude at this place was a class act..I was looking for a place to install about 1500$ worth of car stereo equipmentTook it over to have them check it out and the guy tells me they don't want to mess with an entry level install and that my best option would be Best Buy ....He said they do only custom instals.I was considering Best Buy also however decided to give a local business a try Off to Best Buy with my entry level stuff.
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November 2021 by Maritza Rincon
Super speedy and very helpful! Love the professionalism and their flexibility. Always in time and get me and my Jeep in and out.Boyfriend got my rearview camera, rear spare tire LED lights and tail lights installed. ??Thank you so much!#takeallmymoney #whosgotthekeystothejeep
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July 2021 by Lisa Perdue
Awesome work and service. Went above and beyond and enjoys the work. Got power locks and windows and keyless entry installed and they took the time to make it look as OEM as possible.
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May 2021 by Jerry B.
Just had remote start and alarm installed on my 2020 Malibu. Perfect customer service, great price, exactly as ordered. Great guys!!
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May 2021 by Kyle Coonrod
Today I dropped my truck off for a radio, speakers, a single sub, back up camera, etc. Due to my needing the truck, it will be back for tint and XM radio install. Btw components are hard to get and not at all their fault! They ordered my parts and scheduled me for installation.I’m super impressed with everything. They never fail to impress me with their skills and knowledge. Erik put together a perfectly paired system for what I was wanting! Thank y’all so much! See you in a couple of weeks for new tint!!!
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May 2021 by Kyle Coonrod
Had the guys replace the speakers and head unit in my truck. It’s an 05 so the speakers were done and I really wanted Bluetooth/hands free capability. As always they delivered and did a great job. When I’ve got more time, I’m going back for fresh tint as mine is in pretty rough shape!
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April 2021 by Renee Barney
Just picked my car up! My back window was so bubbled I couldn’t see out of it. Now it looks AMAZING. Also got smart start and new rear speakers installed. Very friendly, listened to what I wanted, and so affordable. They have a customer for life
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February 2021 by Aundrey Reese
Good Service and great prices. Tint and car audio. Don't try to sell you stuff you don't need. Customer for life!
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February 2021 by Robert Green
These guys did a great job for us - honest, quick, and flexible. Highly recommend!
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October 2020 by Kevin P.
The people a Vaughan's are excellent. They are knowledgeable, do great work and stand behind everything they do.
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October 2020 by Charlie Evans
I had a Jeep Gladiator built and these guys designed a killer sound system. Unbelievable bass with not much room to work with. I even has a small issue and they showed up on a Sunday to fix it!!!! Pretty awesome customer service!!!
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October 2020 by Mr. Couch Potato
Just shopping around with a friend. If I need to use this place, the prices are good.
