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September 2025 by Chil Dren
I am really disappointed in the very poor reviews I have read below. I have been going to this Walgreens for 20 yrs. The GM is awesome and runs a very organized, clean and well stocked store. His managers and employees are very nice for the most part. Every company and store out there have employees who do not understand customer service and are usually gone after a short time. The majority of the poor scores below are based on the pharmacy, of which the GM has no control over regarding staffing, budgets and inventory. FYI this pharmacy is not 24 hours and has never been. If you don’t like the pharmacy don’t go there. There are so many options available to you. I for one have had no problems with the pharmacy but transferred my prescriptions due to cost. Many of the reviews are based on one experience and if you continue to have problems shame on you that you didn’t move you prescriptions elsewhere and would rather complain about it and blame the store for your problem. This is a 5 star store and maybe a 4 if you don’t like the pharmacy. I am in no way connected to any one in the store or Walgreens. Just a loyal customer who recognizes the failure of the overall rating system when there is so much more to delivering a good experience.
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May 2025 by Dennis
I HAVE BEEN GOING TO THE WALGREENS IN ARLINGTON TX. AT MATLOCK N MAYFIELD IT IS AWESOME!! MR. ROBERTSON IS THE STORE MANAGER IS VERY KIND HELPFUL JUST LIKE ALL OD HIS EMPLOYE'S!! I WILL RECOMEND TO EVEY ONE!! PLZ COME N EXPERIENCE A GRT. TIME SHOPING...
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October 2024 by Ebbitt
Was able to fill a pharmacy script here that I couldn't fill elsewhere.
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October 2024 by Mary Rodriguez
Excellent
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September 2024 by Jacob Kobielusz
I've had so many issues with this pharmacy and been disrespected by them time and again. Every once in a while you get someone that kinda knows what they are doing but it's rare. The kid I just dealt with was nice but could use a little help learning how to deal with people. Zero customer service. On top of everything maybe the outside of the drive up window is an indicator of how much they care. It looks like the last time anyone cleaned the drive up window kids drank out of the garden hose. Try to learn customer service and take pride in the place you work.
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August 2024 by John Ackerman
GO TO ANOTHER LOCATION.
Staff at this location is largely incompetent and customer service is AWFUL!
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May 2024 by Tay
Experience today was TERRIBLE. I called to get an update on my prescription and all I got was attitude. It’s like the person working wasn’t even TRYING to look up my previous medications. I had to say it was on my file already multiple times. Maybe if the person wasn’t so busy cutting me off after every sentence they would have heard my concerns the first time. Would give 0 stars if I could.
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May 2024 by Chris Brooks
NO ONE HERE KNOWS WHAT'S GOING ON. ABSOLUTELY RIDICULOUS YOU GET BETTER INFORMATION AND FOLLO THROUGH FROM BURGER KING NEXT DOOR. AND THEY DIDN'T GO TO SCHOOL NOR GET CERTIFIED....... ABSOLUTELY RIDICULOUS
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February 2024 by Cherlyn
Pharmacy NOT good. Get some help or better management! I had to get a prescription I needed for swelling & they are 24 hour pharmacy. Today is 1/27/24. My prescription was called in 1/25/24 around 7:15pm. I looked that evening 1/25/24 on the app & it showed it would be ready the next morning. I thought, “Ok, they must have to get it from another pharmacy”. Guess what? I checked this morning 1/27/24 & still was pending. I called & told them it had been pending & was told that I need to call and ask them if that happens. I will gladly drive to a different Walgreens 24 hour location instead of dealing with this again! This is not the first time there were issues & I see many reviews for pharmacy related issues here. I am calling the corporate office to report them. 1/4 of a ⭐️
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February 2024 by Laura Contreras
Do yourself a favor and take your prescription to CVS This Walgreens Pharmacy is horrible! I will never bring my prescriptions to Walgreens ever again!
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December 2023 by Belinda Mitchell
Switching pharmacys now dont waste ur time here
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May 2023 by Wes S.
The pharmacy here is full of idiots. They always tell me I can pick up prescriptions and they aren't ready when I get there or days early. The pricing is always wrong. I usually have to wait when I get there to pick up even when the app shows prescriptions are ready. All in all a terrible experience at this store. Also the staff is rude and acts like doing their jobs is a big inconvenience. I guess they just want to get paid for nothing. Skip this store and go a somewhere else.
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March 2023 by Javon F.
Typically horrible customer service my low class employees. Just wanted to checkout and was the next person in line. The clerk wanted me to go to a different line that was backed up
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March 2023 by magaly rios
Elizabeth she is so sweet and kind ❤
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November 2022 by Han S.
I would give this location a zero out of five if that was an option. The pharmacy department is the worst here. Stay away.
