Walgreens offers a variety of services including prescription refills, health and beauty product shopping, and photo printing. The store's pharmacy is generally well-regarded for its friendly and professional staff, with many customers noting their positive experiences with the pharmacy team. The pharmacy staff are described as friendly, competent, and helpful, creating a welcoming environment for customers. In particular, the pharmacy team is praised for their cleanliness and good condition of the store when shopping. Customers also appreciate the store's helpful associates who assist with photo services, such as passport photos, and help find lost items. One staff member was commended for her excellent customer service, patience, and accommodating attitude, especially when assisting an elderly customer. Such interactions highlight Walgreens’ potential for great customer service when staff are attentive and empathetic. However, there are some negative experiences reported. One customer shared their disappointment with a dismissive and rude staff member when requesting over-the-counter items after surgery, which was addressed professionally by the store manager. The manager’s understanding and helpfulness were appreciated, contrasting with the unprofessional behavior of the staff member. In another instance, a staff member’s disrespectful attitude, eye-rolling, and body language after a transaction were noted as unacceptable. Overall, Walgreens is a store that can provide good service and a clean environment, especially when staff are attentive and caring. While most interactions are positive, some staff members may need additional training to ensure respectful and helpful customer service.
My sister and I got our passport photos done here. The associates were really nice and helpful. The photos look great, they were done quickly, and one associate found my sister's phone and returned it to her when she misplaced it in the store.
September 2023
Awesome pharmacy staff. Katie is very kind and helpful. Best pharmacy in the area!
May 2023
Fastest and best pharmacy experience I've had in a minuteThanks Bryce
