Walgreens provides pharmacy services, health and beauty products, and photo printing. The pharmacy is open 24 hours, from midnight to 1:30 AM and again from 2 AM to 11:59 PM daily. Customer experiences with staff vary significantly. Some employees receive high praise for being helpful, knowledgeable, and patient, going out of their way to assist customers who are in a rush or in pain. Specific instances include a pharmacist who filled an antibiotic prescription quickly for a customer with a severe toothache near closing time, and other staff who smoothly helped locate unique products or assisted with photo services. However, other reviews report inconsistencies and frustration. Some customers describe encounters with rude and unprofessional employees. There are also complaints about pharmacy service, including long and inconsistent wait times for prescriptions, with mentions of incompetence on certain shifts. One reviewer noted that wait times changed dramatically from two hours to fifteen minutes only after specific requests were made. Despite these mixed experiences, some customers appreciate the convenience of text alerts for refills and the privacy offered during pharmacy pickups. The business receives both very critical and very grateful reviews, heavily influenced by interactions with individual staff members.
Prescription confusion. We get texts that medications are ready and, on arrival, nothing. I've changed to an online pharmacy and my wife will shortly.
March 2025
Very rude and not even I’ll be with you, acknowledgment, or have a great day one I was helped. I think Bianca needs a class on customer service! Worst service than the SW Green Oaks store. Makes that store seem excellent!!!
February 2025
Awesome staff, very clean, and sticked store! My favorite location.
