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December 2023 by Amanda Pena
Got here on a Wednesday. It says 10am open time. They did not open store until 11am. Dressing rooms are awful cant even close the curtain. Ppl can literally see you changing. Not to mention they have this harsh light above your head that makes everything look like trash.
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October 2023 by Kiera Lizama
worst customer service. needs to do better.
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August 2023 by Dora Rowan
I will never ever shop here again and do not recommend anyone shop here. I came out with my daughters to get a couple dresses. Horrible costumer service (Laureana P.) I waited in line for the cashier to check out costumer in front of me waited over 10 minutes then after waiting get skipped and she calls another costumer who had just got in line on the opposite side. I asked the lady why I was skipped if I had waited and was ignored. When it was finally my turn I ask to speak to a manager which was no help what so ever and actually laughed in my face. After all that they threw all 3 dresses in one bag instead of putting them in the individual ones like they normally do. Very unprofessional will never go back. I wonder if the owners even care that their employees treat their costumers like that.
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July 2023 by Lizbeth R.
Loreana I believe is her name, was told to ring me up and completely ignored her managers orders. She looked me straight in the eyes and continued to fix a clothing rack. I know y'all close in 39 minutes but let me get out of here too. Im trying to get out of your store just as much as you! I understand it was something small but I wouldn't want her to continue this behavior.
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June 2023 by Vianey Tavera
Very great customer service but very hot in there it made me not wanna get anything
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April 2023 by Gloria Paz
Rude, cursing at the register, rushing people out of the store before the store even closes ?
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December 2022 by Amerie Steward
Why is the dressing room door a napkin. They don’t stay closed and the Velcro is old. Or doesn’t stick and you could be nude while your door has opened
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December 2022 by NIKKI D
Awesome customer service. Nice variety of clothing!
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November 2022 by Sue Tao N'ym
A lovely clean and very busy store with lots of very tendy feminine styles that say glam! Saw a lot of homecoming dresses, night club dresses, and casual dresses with people all shopping them. Corset and waist cincher styles seem to be in currently (Nov. 11, 2022), at least that's what I saw a lot of. They also had plenty of costume jewelry that paired well with their looks.I just went in for browsing and it was nice to see the styles they have. I feel inspired for some late fall fashion after seeing all of their styled mannequins. The clothes that the mannequins were wearing were also close at hand on nearby racks, it was a very organized store in that regard.
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September 2022 by Jennifer Becht
Jazz was amazingly helpfully. The whole staff truly are all so welcoming and skilled at helping you find the look you want.
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August 2022 by Haley D.
I used to shop here a lot before I graduated and generally the clothes are cute. There's something for everyone but the staff are rude. They give attitudes to everyone and they don't offer assistance. Better to shop online or go in hoping no one will talk to you and ruin your day
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July 2022 by Jordan Hodges
The customer service here is pretty rough. The employees link up like they are the Mean Girls even though half of them look like they were just pulled off the street. The girl Mykala, with the dry, and crispy blue/green ends give the nastiest faces, and isn’t friendly. All of them look like they dread their job. Maybe that’s because of management, and if that is the case they can find a new job, or learn to put on a smile for their little 4 to 6 hour shifts.
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July 2022 by Amee Hickey
Jenny the manager... very unhelpful.. wouldn't give us the time of day. Taking a meeting at the cash register without headphones...Other employees like Alex very nice and helpful. Just thought corporate should know.
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July 2022 by Brianna Brand
Horrible customer service at the location. I’ve called serval times on different days so that I can see if they have a dress in-store but no one answers the phone. I hope that a manager sees this so they can encourage their employees to do their job and pick up the phone.
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February 2022 by Carla Jones
Not alot of prom selections or sizes. Windsor you must step it up and ne more inclusive
