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March 2024 by Jacquelyn Marlowe
Loved my Experience! The New Jewelry Is Perfect. Sonya was so Helpful& Amazing!
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March 2024 by Dwayne Cooks
Very polite and home warming, Laura was very helpful and sweet ,I will purchase in the future
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March 2024 by Andrea Brown
Crystal and Davina were absolutely amazing!!!!! I really enjoyed my visit in the store and I am looking to coming back in.
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March 2024 by Steven Martinez
Great costumer service!!! Very friendly and very helpful..
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February 2024 by Desiree Alexis
Katrina was an excellent example of great customer service! I’m beyond happy with my purchase. Thank you Zales
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February 2024 by kool laid
I just want to thank Roxie she helped me out tremendously on my online order. Being that the Zales in grapevine mills canceled my order purposely and didn’t want to help me at all. So I traveled to Arlington outlet and Roxie made my spouse and I day with a wonderful Valentine’s Day necklace purchase thanks again Roxie you’re the best.
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February 2024 by Emmanuel Gonzalez
Walked in and noone said a thing to me was in the store for 15 mins and noone said anything
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February 2024 by Danielle Webb
Davina knew exactly what I wanted, and showed things that were in my budget. Pleasant experience!
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February 2024 by Justin Mills
Poor quality merchandise, had a bracelet break twice in 30 days. All they are interested in is selling warranty.
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February 2024 by Ricardo Chairez
Such a pleasant experience. The staff was so personable and extremely helpful.
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January 2024 by Estella Leon
Sonia was very sweet and had an answer for everything we asked. Great customer service with Sonia!!!
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January 2024 by Brittni Greig
Great location with great customer service
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January 2024 by Neba Del angel
I haven't even gone to store yet and already have the best service ever, Thank you Lauren
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December 2023 by Destiny Garcia
Wonderful customer service. The woman who greeted me spoke with me until I was serviced by Katrina. She was very pleasant and helpful. ?
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December 2023 by Simone Horton
We had a great experience picking out our wedding bands. Roxy was AMAZING and so helpful. I definitely recommend asking for her when you come in. She is fun and willing to offer her opinion to help you make the tough decisions.
