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September 2024 by Judy Huemmer
I am buying a car here, and Michael has been very helpful.
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June 2024 by Annette Jones
The gentleman in the Service Department that helped me get a key to my truck was just the greatest!!
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April 2024 by Juanita Vento
Good customer service.
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March 2024 by Jesse Zertuche
Service: Make sure to have them call before repairs are done or they will simply call and say "this is what we fixed, your price is this, your car is ready". Got stuck paying a higher price for repairs when I just needed a diagnose.
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February 2024 by John J Jones
Sold us a used cady. Bad lifters would not stand behind there cars, stuck with repairs ourself had car 1 week
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February 2024 by Amy Lento
I was treated w respect and very professional team!!!! I love my new Trax I got a great deal Michael and the lady sales manager made everything easy!!! I can’t say enough good about this place thank you so much!
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December 2023 by Matt Booker
First oil change and tire rotation. Didn't have to wait very long and was on my way.
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September 2023 by Eugenia Bennett
The only place on ATHENS TX TO TAKE CARE OF MY CAR FOR REPAIR OR OIL CHANGE
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September 2023 by Rusty Herrington
Awesome
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September 2023 by Misty Walker
Friendly service
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September 2023 by Brett Sloan
Gr8 service friendly ppl
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September 2023 by Camye Chesney
Customer service was a 10/10, Corbett did great!
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September 2023 by Larry Grudier
Very professional place from sales to parts and service
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September 2023 by Shannan Besherse
Terrible customer service. I purchased a used car. It was on a Saturday and the interest rate was not good. So 1 month later I refinanced with my Credit union. I asked for a refund on the Gap insurance and they gave me the run around and it took 9 weeks to finally receive my refund.
Then I tried to turn my vehicle in to have warranty work done on the car and they actually told me to take my vehicle the local Ford dealer for service. After days of going back n forth I was finally told they would order the parts and contact me so I could bring the car in for the warranty repairs. I waited 3 weeks to be notified and finally gave up then paid out of pocket to another business to fix my car because I had an out of state trip to make...
Now I have traded the vehicle in on a brand new vehicle and requested a refund on the unused portion of the extended warranty. It has been 5 weeks since I made my request. I have emailed requesting an update and left 2 messages requesting a return call but the finance lady Celina has not contacted me back. They are quick to take your money but will not refund it in a reasonable time frame.
Save yourself the headache and buy your next vehicle from a different dealership...
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September 2023 by Peter Dutcher
Typical car dealership. Nothing like the other two Bacon dealerships. Very disappointing and will never go back. Main reason the salesman was very arrogant and smug. There are other words to describe but I don't want to be crude.
