Factory Expo Home Centers

Hours: Factory Expo Home Centers offers factory direct pricing and has delivered over 15,000 homes. Customers frequently highlight the incredible service provided by Michelle Freeman. She is described as patient, kind, knowledgeable, and informative. Michelle goes above and beyond, walking customers through the entire process step by step and explaining things clearly. She answered questions and assisted customers through the buying process, responding to calls and texts promptly, even after hours. One customer noted she did more than their mortgage loan company. Another mentioned she met them twice halfway between Athens and their home, once to tour the factory and once to sign papers. The overall quality of the homes is considered very good, especially after touring the factory. One customer with a construction background was sure the quality would be good and was not disappointed. However, some delivery issues were noted. Appliances like the washer, dryer, refrigerator, and stove were not plugged in or attached to water, drain, or vent lines, which caused a flooring tear when moving them. Over width signs left screw holes in the siding that were not filled and painted. Despite these issues, customers are happy with their homes and highly recommend Michelle. The process was smooth and easy, budgets were met, and customers are thrilled to move into their beautiful tiny homes.

1. Athens, Texas