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July 2023 by Tanner Earnheart
Do NOT bank here!! Choose elsewhere! They don’t keep your account up to date and your transactions won’t post until DAYS LATER causing a major overdraft.. then a $35 fee for each transaction that THEY are responsible for. For example, I purchased an Airbnb and groceries on July 7, and it didn’t even post as pending or take from my account until the 11th!!! Causing an overdraft because my available balance was over $2k when I was spending thinking I had $ when in reality they weren’t taking it out as the transaction was happening. I’m overdrawn over $1k bc of them and it just keeps going up bc they are just now pending my transactions from LAST WEEK. I’m not paying this and closing my account. We should all report this bank as fraudulent and get a case going bc they are thieves!!
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March 2023 by Jeremy Millar
Great local bank for personal and business needs.
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November 2022 by Laura Robertson
Very good customer service. Everyone was super friendly and also very helpful! I will definitely be recommending this bank.
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October 2022 by paul bar
Poor banking service rude people it’s like they woke up in a bad situation it’s time to switch banks never had this problem before at other banks like chase bank of America those are better banks
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August 2022 by Colton Carter
Poor poor Customer service will be closing my account here at First Crook Bank of Athens
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February 2022 by Aaron Lopez
This isn't the "home town bank" the portray themselves as. When you call the branch number you'll be connected with a call center allowing them to cower behind that wall. I can say for certain I've been shown more sympathy and respect at Bank of America and even Chase. You're better off with the prepaid cards you can get for free and connect your direct deposit to. It's definitely cheaper. When they say no transactions will post and then the let them and charge you nearly $200, something is wrong. We need new bank regulations to reel in the absurd charges banks are allowed to impose. This bank is no better than the car title loan or payday loan places. Their rating is 2.8 as of this post.
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January 2022 by Luke van der Colff
Terrible company, treats there tellers terribly while maintaining a rich tight clique that’s unbreakable unless you’re 60+ and conservative Christian.
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January 2022 by Paul Richards
They have always been helpful with my home loan and escrow account.
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July 2021 by Jo Blow
Debit card issues unresolved. Control of funds, blocked cards. Unhelpful staff.
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April 2021 by Floyd Guinn
I was a customer of this bank for four years. I went in to ask for a loan with a co signer. I was told by J Armando Rincon Vice President /loan officer that divorce was not a excuse for having bad credit. I should have be responsible for my credit card debt and pay off full amount. He did not greet me with any welcoming words. Very rude. If I could rate this bank with no stars I would. He then told me my co signer had to have a bank account at bank in order to co sign for any loan. I would recommend to everyone I would not to bank with First State Bank in Athens. There hours of operation are horrible. I have never been unhappy with a bank more in my 48 years on this earth.
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April 2021 by Hanner Shipley
Jennifer Allen was fantastic! She was able to help get me set up with a checking account. She was very friendly and I feel very good that someone I trust is taking care of my money.
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March 2021 by Karlee N.
Bank here for years and have had to deal with horrible customer service and the worst business hours. Very inconvenient and rude. Don't bother banking here.
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July 2020 by billy Besherse
Amazing....first I have to wear a mask, then they have my money, but I can't use their bathroom. Glad to know, but after 6 years I'm considered general public, I'll find another bank....
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January 2020 by Logic Cremator
Tried to use card on PSN (PlayStation Network) card was institutly shut off. Not just on PS I was at Walmart trued to use my card it was shut off had to get on phone for 3 hours just to have it turned on. Worst bank in Athens TX,bank of America is right down street there way better.
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January 2020 by J. D
The manager Linda is very rude. Horrible service. Save your money and the headache. Choose another bank.
