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April 2024 by Miranda Brake
I placed an online order on April 12 and picked it up through their drive-through. After I got home I noticed my order was incorrect so I called and let them know. They told me they would send a coupon in the mail to replace the meal. It is now April 18 and I have not received anything so I called back to ask about it. The lady who answered the phone told me her name is Emily and she is too busy to talk to me about it. So I asked to speak to the manager. She then told me that the manager Avery is also too busy and refused to talk to me about any issues I had. She then giggled and told me to call back in 2-3 days because she’s just too busy to deal with anything. I then asked her who the store manager is which she told me his name is Jake Fincher. I asked her when he would be in so I could personally talk to him and she said she doesn’t know because he’s been on vacation for the last two weeks. This is NOT ACCEPTABLE.. DO BETTER!
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April 2024 by Fred Mayhall
Great place for lunch
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April 2024 by Peter Nachtigal
Good fast service & friendly customer service always.
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April 2024 by Peggy Golden
We love McAlister's Deli. Especially the choose 2, when you want a couple of their menu items but not as much as a full order. It really hits the spot and at good price (chance to try other things on the menu as well). We just ordered our food by telephone and drove thru drive thru and picked up 10-15 minutes later, sometimes we are in their parking lot when we order and just walk in a pick up. For us it's convenient.??
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March 2024 by Anastasia Dushman
I live near a McAllister and I would write I am a fan because of the menu, the quality of the food, and the friendliness of the staff. Normally, not all franchise are the same or consistent but tonight I was pleasantly surprise coming into this McAlister in Athens. I stopped by late at night for dinner with my family. First it's a smaller McAllister (very clean) and I was a bit hesitant because they did not have they did not have the kid's corn-dogs nor did they have some flavor chips my son wanted, but it was late so I ordered. The food came fast and it was very fresh. The coffee I ordered was made to order and tasted perfect (I went for a second cup so they don't throw away too much hopefully at the end of the night). What I really like about this McAlister, is the staff is really friendly. The staff kept on asking if everything was okay and if we needed anything else. The simplicity of checking in and making sure we enjoy our meals made me not mine if they didn't have everything on the menu and would make me come back again if I am ever in this area.
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March 2024 by Nicole Gandy
The service is RAPID! My kids have made many comments about how when we go to fast food restaurants, it always takes longer to get our food than it does here at McAlister's! Delicious and fast.
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February 2024 by Sarah Cook
As always great service and food. Keep up the good work. A great place to stop in for lunch and or dinner.
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February 2024 by Tony Wyman
Service is good and the restaurant is clean. Just not a fan of the smoky flavor of the food.
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February 2024 by Kelly Gutierrez
I just wanted to give a shout out to the McAlister's team for making my order perfect. It was great to actually to get what I ordered and how I ordered it. Awesome job ? and thank y'all ?
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January 2024 by Jeff Glenn
Super helpful staff. Will be back.
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January 2024 by Jim Organ
Better than it was in its old location.
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December 2023 by Kayla George
This is our Go-To Deli in our small, little town. Friendly Service and Good Food. Best TEA in town!
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December 2023 by Jennifer Foley
Placed app order about 8pm - which was only a gallon of tea. Did not have gallon of tea ready when promised. We actually arrived 10 minutes late. The place had lots of help standing around doing nothing and we still had to wait for them to prepare our tea. No big deal, but we did do the app order so we wouldn’t have to wait.
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December 2023 by Craig Gould
Even though the restaurant was super busy, service was fast and very professional. The food was great and I would definitely come back if I was in the area. Thank you for having such a well run establishment!
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December 2023 by Dave Parry
Had a fantastic lunch here -- service is super friendly and professional. The chili was great as was my southwest chicken sandwich. Warm and inviting location.