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March 2024 by Melissa Mercer
Had to rate the store in order to write the review. Didn't want to actually give it a 1 * or 2 * but can't give it a 3-5 and miss the chance for the GM to see my review. Short story...been here before, maybe the girl (pink highlights 8:27 ish PM 07 MAR 2024) that I've tipped superbly in the past (one time/one visit) forgot the tip I gave or maybe she is having a bad day. Since she is laughing in the kitchen with the other employee blond curly hair that was also rude as hell, I am going to assume it's just me coming in at 8:20 ish pm because the website says 9:30 to have dinner with my daughter that made them both mad. I was told rudely that the dining room is closed at 9 when at that moment ut was 8:20. Of course , I tried with "I'm sorry I thought you were open"..... "Ask the server then" wow!! Server was nicer tho (found out her name is Mercy) thank you Mercy for being so kind. Pizza Hut please find more like Mercy. Poor thing was in the back working if she had been the one u would've had a 5 star. Fire the lazy ones!
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February 2024 by Lisa Diggs
The dough is never cooked fully alway undercooked.
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February 2024 by Jokers Girl (Snapshot742)
The service and atmosphere was great. But I got food poisoning from the wings. Was up until 5am in the bathroom. Not a fun time.
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February 2024 by Shana Todd
Awesome as usual.
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January 2024 by Virginia Dudley
Pizza was great. The brownie was over cooked it had a burnt taste to it.
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January 2024 by Jessica Hernandez
Pizza came cold was told to wait 15 minutes, ordered @6:20 and i picked up @6:44 Due to me having to get out of my vehicle to get it or else i'd be waiting even longer because they forgot about my order. The blonde girl in the front who was to busy talking to a client at the bar top told me "it just got ready" which was a flat out lie because the other girl went to the back where they grab all the pizzas and it's been there sitting the whole time. They even forgot that i paid. I always come here to dine in the service is always amazing but tonight at the drive through is probably going to be one of the reasons i do not return back.I dont think the blonde girl cared at all she continued to talk to the client at the bar top.
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December 2023 by James Martin
Called this evening to order the box deal. The lady that answered the phone said they were out of the box (cardboard) so I ask who the manager on duty was and she said Zoey. She said hold please so I waited 15 minutes and then hung up and called back. The same young lady answered and said let me get Zoey. Then I get hung up on. They picked up the phone and hung it up. I really hope the actual owners of this location fire Zoey and get a respectful manager. I went ahead and ordered from dominoes pizza. They had no problem taking the order and delivering the food. ?
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November 2023 by Pamela Sweeney
Just ask for paper flakes and was told .60 per packet no should be free.
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November 2023 by Terry Foster
My order was not made per my request.
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September 2023 by Jennifer Smith
We love our local pizza hut! Every time we order carry out our pizza arrives hot and ready to eat and we always appreciate the service!
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September 2023 by Dustin Morman
Everytime you order you should get a complimentary ranch / order 2 sides of wings and get them however every single time they forget . They also forget to get your drink! Best tip though! Best be appreciative they brought you your pizza! Order a big dinner box with 3 pizzas , pay delivery , AND TIP spend $40 PLUS AND you still FORGET THE RANCH!Foods always on point I’ll give that , but y’all are straight worthless with common sense and attention to detail! And before you say well you have to pay for it , I still have and you constantly forget it .I’ll continue to order because well I love pizza but make no mistake I might not order from Athens again because well after this review you might poison it!
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August 2023 by adam smith
Always a great experience. No complaints.
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August 2023 by Randal Altemus
Pizza Hut always has great pizza.And, you can call a get a order placed with a real person in minutes!
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July 2023 by Des C
Great customer service! Every time we’ve placed an order and gone through the drive thru, they’re extremely sweet, but also our food is also made well and correctly! Hoping to try the lunch buffet soon
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June 2023 by Katrina Johnson
I have consistently had excellent service from this Pizza Hut. The staff is always very friendly and attentive. The first time I ordered from here, I received the wrong pizza and when I called just to let them know “hey, I might have gotten someone else’s order” they apologized profusely and went above and beyond to make it right. Just ordered from them tonight and we had our pizza less than 30 minutes after ordering. The driver was so unbelievably sweet and kind and the food is exactly how we ordered it. I’m not big on chain places, but the local staff at this Pizza Hut will definitely keep my business.