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March 2024 by Dark Angel
If I could give them a 0 I would. They lost my important mail and it's been over a month. If I could sue them I would. They need to be shut down! Expeditiously!
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August 2023 by Frankie
I put a forward in on JUNE 9th ..it's now August and I still haven't gotten mail. I've called multiple times and it's confusion every time.
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April 2023 by Brian Richey
Good thing I got home before my neighbors, because as usual, one of my packages was 4 mailboxes down from where it was supposed to be. In someone else's mailbox. Not even the same number or name.
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January 2023 by claudia vinson
Fun employee personalities with "taped outside drop box". Awaiting a new one.Enjoy each visit with Egg Nog next week !!
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December 2022 by Laressa Cameron
Today is Monday November 28,2022 and I drove in the parking lot on the side and where the mail carriers load the mail and one was literally just throwing the packages in the mail truck. I'm glad none of my packages was in there.
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October 2022 by kwatkins1100
The employees here are awesome people always met with smiles and happiness. Keep up the great work!! Love all you guys and gals….
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September 2022 by Harley Malcom
Turned me away with a RUDE ATTITUDE and shouted how they were closed BEFORE THE TIME ITS SCHEDULED TO CLOSE!!! LADY WITH THE BRAIDS NEEDS TO WATCH HOW SHE TALKS TO PEOPLE!
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July 2022 by Kelsey Harrell
I don’t know how many times I’ve dealt with the Athens Post Office and been beyond disappointed in the customer service. Today I went to drop off a package and was treated like I was stupid. I listened to the lady who treated me this way be disrespectful to her coworkers as well as the customers before me in line. EVERYTIME without fail this post office disappoints me. Wish I could give a zero star rating.
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May 2022 by Summer Fitzpatrick
Honestly, I don't even want to give it one star! The customer service on the phone, was completely awful and the lady was EXTREMELY rude! When I was trying to tell her my situation, she cut me off and told me that she has more experience than the other lady who I had previously spoke to and who had initially given me the information I was going off of about how their postal service works. The lady brought up the amount of gas that it takes to deliver out here, which was irrelevant because I had no knowledge of them not delivering to my address, since the lady before had not told me that. She continuously tried to over talk me, and the only thing I was trying to do is have her talk to me respectfully! There was so much more negative that I could talk about, but it's a waste of my time.
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May 2022 by Gaby Parker
Yolanda was very nice
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April 2022 by Amy Pollard
For the past few months my packages have not been being delivered to my home - my rural carrier states that she saw a snake on my porch, my house looks abandoned, my porch is a mess. M-F from 8-530 my house is abandoned - my porch is a mess sometimes, just like anyone elses, and its EAST TEXAS - there are snakes everywhere. I have called several times trying to resolve the matter but Honest work ethics and common sense are flowers that don't grow on everyone's tree. What can you expect, this is a Government Agency!
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January 2022 by RM MC
I really don't like this post office. I haven't been in a long time. A lot of the people who work there are nice, but I usually end up with the curmudgeons. Parking is awful. Always crowded. I'd MUCH rather go to Ship Shop to prop off packages. They're usually crowded, too, but at least they work quickly and get my packages out quickly.
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January 2022 by meowchi
this is the worst postal service ever. they constantly leave packages damaged, completely opened and dumped out, or literally on the highway. we had a $800 xbox series x console almost destroyed because it was delivered on the edge of the highway. we have had our packages opened and the contents left laying in our yard. we have had packages just thrown and left in our yard when it was raining. nothing but issues. these people do not care about your mail.
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October 2021 by Rebekah McWhatnow
I really don't like this post office. I haven't been in a long time. A lot of the people who work there are nice, but I usually end up with the curmudgeons. Parking is awful. Always crowded. I'd MUCH rather go to Ship Shop to prop off packages. They're usually crowded, too, but at least they work quickly and get my packages out quickly.
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June 2021 by LeAnn Beets
The employees are great but I can't stand that 800 # instead of having a direct line into the athens branch