The Verizon store in Athens provides a variety of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or shop online, with options like free two-day shipping, same-day delivery where available, and in-store pick-up through store locators. Customers have praised the store for helpful and friendly staff, especially mentioning the store manager and associates who go above and beyond to assist with issues like setting up new phones and resolving technical problems. Many appreciate the improved service compared to past experiences, highlighting the helpfulness and professionalism of employees. The store also offers new LTE internet setup, which customers find to be a notable improvement. Some note that certain purchase options, like screen protectors, are only available online, which could make physical stores less necessary. Overall, the Athens Verizon store is seen as a helpful and reliable place for mobile and internet services, with a focus on customer satisfaction.
Eugene was the best customer service we've had in all of our times at the store! He knows his stuff and is always on top of it! Excellent service! Most definitely recommend! Thank you Eugene!
February 2024
I think this was the best appt/visit/interaction I've ever had with Verizon. The people working in the Athens store did an amazing job last Sunday.
September 2023
Better pay attention, you will buy more than you need.
