The Verizon store in Athens provides a variety of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or shop online, with options like free two-day shipping, same-day delivery where available, and in-store pick-up through store locators. Customers have praised the store for helpful and friendly staff, especially mentioning the store manager and associates who go above and beyond to assist with issues like setting up new phones and resolving technical problems. Many appreciate the improved service compared to past experiences, highlighting the helpfulness and professionalism of employees. The store also offers new LTE internet setup, which customers find to be a notable improvement. Some note that certain purchase options, like screen protectors, are only available online, which could make physical stores less necessary. Overall, the Athens Verizon store is seen as a helpful and reliable place for mobile and internet services, with a focus on customer satisfaction.
Had a major phone issue trying to add a new line through the 800 customer service number. Went to the Athens store and Destiney was AMAZING!!!!’ She solved all the problems and was super sweet! Needless to say I will not be calling customer service again! Thanks again for going above and beyond.
December 2025
Jerry *and the whole staff, we just don’t know everyone’s name lol* go above and beyond. We will be using this store for all our Verizon needs moving forward. Wonderful experience, highly recommend.
October 2025
They worked with me on service I needed for the price I could afford
