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September 2024 by jacob allen
I brought my car in for a tire repair and the manager daniel was very helpful and made sure my repair was done quickly , he was very accommodating. He even took the time to explain the issue.
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September 2024 by Trevor Smith
This place is TERRIBLE and you should not go here for any reason. They put a leveling kit on my brand new F-150 and put the rear shocks on upside down and when I went to have them fixed/flipped, they said that they wouldn't do it. Why? No idea. But do not go here, it's under new management and not an honest or trustworthy place to take your vehicle anymore. This was from a Bilstein 5100 leveling kit which included rear shocks. I didn't realize the "rougher ride" (they still "work" either way, but one way is correct and causes less wear & tear) because the truck was brand new. Now, they won't simply flip them to the CORRECT way which would take them probably 15 minutes.
EDIT - They did reach out and made this right by fixing it correctly. My truck rides a lot better, wish I had known they were upside down a long time ago! Happy they did that.
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September 2024 by Keegan Call
Unfortunately, I’ve made a couple of visits here lately but it’s been a good experience. They have been very fair and give super quick service. Great waiting room too. Highly recommend.
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August 2024 by Jenu
I recently went to Integrity Car Care Tire Pros in Aubrey for a tire repair after discovering a nail in my tire. Fortunately, the nail hadn’t gone all the way through. The team quickly removed it, thoroughly checked for any leaks, and to my surprise, they did it all free of charge. Their quick and courteous service really impressed me, and I’ll definitely be returning there for any future car care needs.
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August 2024 by CAROLINA BALZA
Excellent services! luis was an amazing advisor he recommended all the thing that our car was needing and prevent future accidents
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August 2024 by Hossein Ali Jahdi
Very pushey to upgrades ,lousy services with too many lazy mechanic on hand. 45 minutes is not enough to do a tire rotation job properly and correctly . And a rude manager who can't stand a critique. They are no good and me no go there.
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August 2024 by Mike S
Very good service and haspalty thanks
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July 2024 by James French
I'll drive past a dozen other auto shops and across the toll bridge to get my repairs here. The new manager, Daniel, is very knowledgeable and genuinely helpful.
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July 2024 by Ginger Rocio
Spent 4k to fix my car for the same issue that I was having the first time I brought it in, just to be told the last time I brought it that I need a new engine , which I could have paid for the first time around with all these.costly and possible useless repairs that never fixed the problem to begin with. Not happy , now I am out 4k and had to buy another car!!
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July 2024 by Morbiusspectral Ghost
Quite place, politie crew, fast and timely. Cozy Nice place to standby while theyre fixing your car.
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July 2024 by Amber Westmoreland
Our family has 3 cars, a Toyota, Hyundai and VW and Integrity takes care of all of them. Special thanks to Danny and his Team for always doing a great job and taking care of us. Dealerships try to upsell and charge for extra services. Danny has been great at being very transparent and giving me options to stay within budget. I've always had my guard up at Dealerships and have felt they sometimes take advantage of their female customers. Integrity has never tried to upsell me and they really do take care of their customers. We are happy customers and trust them to keep our family and our cars safe on the roads.
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July 2024 by Virginia Revilla
I went to Integrity with my Lexus IS 250, which arrived without any issues. I was attended by a gentleman who speaks Spanish. He initially informed me that my vehicle had passed the inspection and only needed new wiper blades to complete the process. I purchased the wiper blades and paid for both services.
Later, he told me that there was an additional code reading required, despite having previously indicated that my car would pass. I was then instructed to take a drive, which I did, even exceeding the suggested distance, despite not having license plates on my car and taking a considerable risk.
The next day, I returned, and the gentleman, with a persistently negative attitude towards me, repeatedly insinuated that I might have disconnected the battery or turned off a light. They rechecked my car, but the required code did not read. Consequently, I had to leave again without passing the inspection, with no clear explanation or solution provided.
The entire experience was frustrating and costly, with the individual ultimately suggesting that I could purchase the required reports from a marketplace. This experience was a significant waste of my time and money.
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July 2024 by Adam Marshall
Best mechanic in town!
Since my family moved to North DFW, we were sad to have left our great mechanic in our hometown and were on the lookout for another. We found Integrity and never looked back.
They have always been polite and upfront about their pricing and always error on the side of performing only the work that is needed, unless we specifically ask them for the rest.
My wife and kids are treated with respect and have never been taken advantage of. We bring all of our vehicles to them from major repairs to everyday maintenance. And we only own old vehicles (20+ years old).
A anecdote: I came in to get my work truck's tire patched and they had me in and out in 30 minutes with absolutely no hassle. Whereas I had tried to go to another Major Tire repair place closer to my work and they had over a 90 minute wait just to get started and it cost a pretty penny as well.
Please give this company a chance if you are looking for honest and hard working mechanics for your vehicle.
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July 2024 by jasonpmurray4
I took my vehicle into Integrity and they were very professional and helpful. explained and showed me exactly what was needed to keep my car safe and running.
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July 2024 by Michael Pierce
Friendly staff and fast service
