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March 2024 by Matt Dilday
Public and state services are pathetic. All phone services are an endless phone tree. I guess ill drive all the way there. State employees....
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March 2024 by Jeanette Cruz
I’m not sure what is happening with this post office, our service used to be consistent with occasional hiccups. Today I was supposed to have 5 packages in my mail locker- there was no key, no delivery to my door. I went to post office & the clerk called the delivery driver & ooops she forgot to put my key in the locker or was driving around with my boxes in truck. I was told she’ll either drop off at your house or put key in box by 5pm. You think the courteous thing to do would be to deliver the packages to my door since she forgot to leave the key- NOPE- I drove out to mail lockers to grab my packages. Forehead slap!
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March 2024 by Barbara Evans
This is a great USPS location! The clerks are knowledgable, courteous and friendly. Rarely have a line and when there is one, the staff works to get you through quickly. Have a problem? They go above and beyond to solve it if they can or offer a solution if the issue goes beyond their realm.Also, a shout out to the maintenance people who keep everything spic and span!Thank you!!
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March 2024 by Carmelite Williams
It not surprising they only have 3 stars. I understand it’s hard to find workers right now but this place is a joke. The clerk Angie is rude and the supervisor needs to do better! It’s sad the way customer service is today. No one cares because it’s just about putting a warm body in place. Yet, the customers are being disrespected and then the clerks lie when confronted. I mean seriously does it take a rocket scientist to see employees will never be honest with a supervisor. They may be rude but they aren’t stupid or honest enough to say..yes I did what they said and I apologize. It’s sickening and disheartening! I hope someone reads this who can bring change!
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January 2024 by Pam Gibson
Our postal service has really suffered as of late, guess it's a new delivery person here in Savannahs. I am trying to assist my elderly mother in paying bills etc, and of course Mustang Water is as huge a headache as postal service! Not getting mother's bills, getting neighbors past due notices. It's a new world and no one cares, SMH
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December 2023 by Angie Covarrubias
I'm always receiving mail from a completely different address that has nothing to do with my street address with the exception of my house number; but mail delivery is guided firstly by street name not by the numerical part.I've had some mail lost in transit to some of my creditors... They made my payment late this was about 2 and half yrs ago.Currently, they have a package that was received from yesterday Fri afternoon, and still my package is being held as of today. It should have been delivered today, Saturday. Being the weekend, this means that it'll be 2 days late because of their slackness in work ethics. Apparently, there is no sense of urgency to deliver small light packages.
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December 2023 by Kris Small
Had my PO box here for over a year, never once had a problem. Staff is great, always manage to get what I need done fairly quickly.
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October 2023 by Diana M
Appreciate the quick turnaround time in getting passport applied for our new born. Went as per the appointment on 10/26 and got everything including baby pic done in 15. Thank you Aubrey staff for getting it done smoothly!! Now just waiting to get the passports ?
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October 2023 by Melissa Hayes
I’ve dealt with a lot of post offices in my day and this is THE BEST IVE EVER USED!!! They move their line quickly, they are friendly and informative. Highly recommend if you need to go to a post office, use this one over others. Thanks Aubrey staff for knocking it out of the park!!!
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September 2023 by LIFE AS DESSIII !
This post office has a 40 minute wait time just to speak with the customer service , can't even talk to the post office I moved to Aubrey in May and I haven't received any mail for my son as they said at that time that's the only person they have in the change of address why is he the only person i'm not getting mail for ? THE US POSTAL SERVICE SUCKS AS A WHOLE
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August 2023 by Tracy Garza
If I could give 0 stars I would.The absolute slowest location I have ever had the displeasure of using!Slow in all categories.Mailing out packages.. go elsewhere! It took them 3 months to finally get my CHRISTMAS pkg I sent A MONTH in advance to Southern Indiana.And the same with a birthday gift I sent early.Learned my lesson.
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May 2023 by Justin Henry
I was dropping my EDDM for the first time by myself for my Real Estate business and was uncertain about how the heck I get that done. The gentleman at the front were very helpful and allowed me to take several post office boxes for sorting with me!
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March 2023 by Jared McDowell
Beyond frustrated with the service out of this post office. Our postal carrier refuses to pick up letters from our mailbox if she isn't actually delivering anything. I've watched it with my own two eyes. And the red flag indicating there is mail to be picked up, is out! This has happened on multiple occasions and I'm fed up with this.
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March 2023 by Kylea Cheney
Constantly losing my packages and I receive other neighbors who have the same number but different streets. I can’t tell you how many times I have to drop them off to the right homes.
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December 2022 by Jason Mena
Lost a few packages, they were stuck in a parcel locker. I called this office, they said they would look into it, and the next day all the packages were hand delivered to us on Christmas Eve. Can't thank them enough.