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March 2024 by Andrew Lintereur
They showed up quickly and were extremely accommodating for our needs Nehemiah was happy and extremely helpful
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March 2024 by Barbara Walls
I just wanted to thank the Austin Units for providing excellent customer service and storage of our household items. Daniel and the owner have been very flexible and going beyond the call of duty to allow us access to our items on very short notice. We highly recommend Units storage.
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January 2024 by Ken Rush
Due to a restoration at my residence, I was referred to this company by my flooring rep. The length of time they allow rental of the storage unit I needed (one month) took pressure off worrying about delays for the installation of the flooring throughout my house. Very good prices for rentals, and other extras (insurance, etc.). In addition, the unit delivery driver Anthony was very personable, and advised me of the proper placement location of the storage unit---considering Ive never had to rent one of these. Overall, great company and good at timeliness and follow thru!
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January 2024 by Suzie Prince
Rob was awesome. Delivered my pod. Great dude and made it easy! Also dealt w owner Ken initially to set up our rental. So helpful. Fantastic!!!
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November 2023 by milana noueilaty
Needed to empty out garage for a few weeks and Units had the best prices and easiest process to book a storage unit! My neighbor recommended them to me but I still shopped around. Glad I went with them, delivery and pick up were perfect and delivery guy was super nice!! Would for sure use again!!
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October 2023 by April Quade
Awesome company to work with — GREAT customer service without trying. Genuinely nice employees which is rare these days!We had a very tight single driveway to work with - a huge crown in the middle of our street which dips as you enter our driveway approach - the delivery was smooth and without any hiccups!Would recommend this company over and over again! ?
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October 2023 by Vicki Finley
Chase Delivered the unit quickly and put it in the right spot. He was courteous and ask if I needed anything else, i said not at this time; but maybe later, as they will need to store at their facility later for an undetermined length of time before moving to another location to be unloaded. I like the hinged door openings verses the roll up, as I think it will be easier for me to do. I also found the price to be affordable for me. As of today, I highly recommend.
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October 2023 by RC Acker
Excellent customer service & communication. The delivery was easy and Anthony was accommodating. Called seven companies & not one beat UNITS' prices, even with their "promos". You won't be disappointed!
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September 2023 by Rene Pettyjohn
I needed a portable storage unit in a hurry... never before pricing them out, I was surprised how much other companies charge per month. I saw UNITS was a locally owned company with great pricing and reached out over a holiday. Certainly didn't think I would hear back until the following business day, but the owner called me immediately! He was kind, courteous and above all helpful in getting a UNIT to my home as quickly as I needed. He didn't have to call me when their offices were clearly closed... .but that is the local spirit and pro-client mindset that sets UNITS above all others! Highly recommend!
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September 2023 by Anita Davis
Omg! Chase was prompt and on time. He was cordial and friendly and above all highly professional. There were space issues w the storage unit. Chase patiently waited for the resolve and was able to place the Unit perfectly. Thanks a million!!!!!!
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September 2023 by Felipe Fernandes
Chase was awesome. He made some suggestions on placement of the unit that preserved a lot of space for us to pull in a car. Great experience.
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August 2023 by Jenny Patt
Excellent service and communication!! Daniel was very responsive and Rob Placed the pod exactly where we needed it. Thank you!!
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August 2023 by Team G Ranch
Great people, easy to work with. Chase was awesome and extremely helpful when dropping off and picking up our Units.They worked with us to save money and that’s was valuable to us.
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May 2023 by Christina Castillo
Awesome customer service. I had 2 units delivered today, Driver Anthony helped me figure out where I can place unit to make it easier so I can load. Onsite I met him and had to leave before 2nd unit got there, Chase was the 2nd driver and I sent him a text to where to place unit and he answered with picture of where he placed it. I'm extremely happy with condition and delivery of these units. Thank you guys. ?
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May 2023 by Wayne Cook
Service met with my expectations. Rick the delivery drivers was extremely helpful and a pleasure to work with. Thanks
