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March 2024 by Thu Nguyen
Been a customer for almost 10 years. Great value as compared to the other P.O. Box prices around Austin. The postmaster, Elizabeth Owens, has always been a helpful and trustworthy custodian of my box.
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March 2024 by Tracy Smith
The Keyes don't work for the packages.. so irritated..
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March 2024 by Danny's Ice Cream Truck
Great service today at the post office. The staff at this location is always very helpful. It's just difficult getting in and out as it's on a highway.
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March 2024 by Rebecca Q
For the past 3 years I have had continuous issues with not getting our mail! We constantly get other people's mail as well. I have made several complaints with no end to it. We have lost important documents that were never recovered. We have lost package that never turned up. We even got a PO box since it's obviously the carrier but that doesn't matter either, we have been missing mail from it too.
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January 2024 by Karen Garcia
I’ve been coming here for the past year to ship my packages and have always had a pleasant experience. Staff is always polite and I’ve never waited more than 10 minutes in line.
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January 2024 by Cecelia Clark
I really don't understand how a postal service has the nerve to charge an additional charge for services not rendered, almost $20 bucks to be exact, not to mention the money I paid for the merchandise itself, then claim they delivered it. It's down right ridiculous!
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January 2024 by Hai Phan
I lost my the key mailbox. I came there and asked them for new one . They requested me to sign many form and they didn’t answer!
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December 2023 by Tonya Hill
I HAVEN'T GOTTEN MY MAIL FOR LIKE 3 DAYS NOW!
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November 2023 by J. Benedict Larmore
The front window employee is slightly rude..She might have a case of the Mondays
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November 2023 by Kara Young
I have been at this post office for over a month now and people have had their mail returned to them, a check was cashed that was never delivered and now there’s an open investigation. Worst and most shady post office ever.
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October 2023 by Robert Newbill
Saturday 9/23/2023Our mail was never delivered never showed up never got it . Informed delivery is a lie
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July 2023 by Melissa F.
Shipping x6 international packages to six different countries including Malaysia. Not only was the sweet clerk, Mary, so patient and extremely helpful the other staff came to assist while o tied up the line for a good 30mins. Each required Customs Declaration Thanks for your kindness and doing business right!
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June 2023 by Christopher Urbane
I see a lot of poor reviews on this place. Went in to mail a large package. Two people in front of me. In and out with no problems. Will update the review if anything changes but this is the closest one to me and they are open Saturdays which is fantastic.
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April 2023 by Nia Alexandria
I was nervous to drop off my package here because of the reviews, but I received such great service. The lady who was working greeted me as I entered and helped me as soon as she was done with the customer in front of me. Super friendly and had a smile the entire time.
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March 2023 by Manuel Lemus
Marie and Liz are very unprofessionalI was standing in line with 7 packages 3 people were ahead of me and I waited patiently. When it was my turn Marie and Liz both refused to attend me and started helping others behind me. Their excuse was “you have too many packages and want to help others that don’t have many first” I responded with “I’m in line, and waited patiently I don’t think it’s fair if I get skipped” they ignored me and than began to say “ you can go somewhere else, theirs another post office down the street if you don’t like us” “these youngsters” I may look young but I’m not, and if I was young or not that’s not a way to treat a customer. After she was done with everyone else she than helped me.after she was done scanning the packages I handed to her she said “if you don’t like it here, you can take your packages and go somewhere else. During your lunch hour go to your nearest post office so you won’t have to deal with us” why did she have to say that after we were already done with the transaction of me leaving my packages and getting a receipt? Very very unprofessional and rude. I than asked for their names and told them to have a good day and God bless. She laughed and said God bless you. After I turned around and started to walk out the door she than began to laugh with her coworker and other customers that had just walked in after me, she said something as well on my way out but couldn’t hear her because she was talking under her breath. Again very unprofessionalIs this how USPS train their employees to treat their customers? I come to this post office because it’s the closet to my house. Why would I go across town? When I have one 8 mins away from my house.If anything these people should not be working at usps if they don’t want to attend their customers in a respectful manner. I will be reporting this to corporate. We don’t need people like that running a government post office.
