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February 2024 by Jack Tomson
Amazing place!, they helped me with the issues on my phone, very friendly and Knowledgeable, they even suggested me a screen protector and case for my phone. They also have a very clean environment, and great promo deals
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February 2024 by Ashley Leanne
Great service Peggy helped us port in our service and was very friendly and helpful
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February 2024 by Presley Massey
Great experience Peggy is the best and friendliest worker
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February 2024 by Tanya Morgan
ALWAYS go to the Axle TX cricket wireless store and ALWAYS ask for Peggy!!!! She's so awesome and easy to talk to and really patient and friendly and helpful!!! If she gives you advice on what phone to get, you should definitely follow her advice! She's always willing to help you and willing to take the time to listen! Peggy always goes above and beyond to help you! I will never go anywhere else or deal with anyone else! That girl needs a raise!!!
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February 2024 by Deborah Rivas
They were quick to great me. Made hood sales, and I will definitely be returning to get my upgrades. Thanks Cricket Team. Keep your employees happy. I do howsoever suggest that you make products available to your employees so they can demonstrate the product as well as make more sales. Just saying...
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October 2023 by Joy Cunningham Parrish
Karen was amazing, she has great customer service!! She is polite, she gets you the best plan and deal she can. We will always wait in line to specifically deal with her!! She is AWESOME SAUCE!!
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September 2023 by Crystal Sheets
Amey was great and any time we need a new screen protector, case, or phone, we'll come see her! Thank you for the great spectacular customer service!
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July 2023 by Kyle Wright
Seeing new staff here at this store who are knowledgeable and friendly. The new manager is very nice. I have witnessed other customers becoming impatient and hostile towards the staff. They don't understand that staff members are just doing their job and have rules and restrictions they must abide by. Probably the same people leaving bad reviews here. I feel sorry for the staff that has to deal with belligerent customers. My experience has always been pleasant at this store.
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July 2023 by Jennifer Wright
Very nice experience, pleasant customer service too. I especially liked how they went to the ends of earth to fix my issues with my phone. It's not hard to get good service when you treat people with respect. I will be going to this location from now on. Thank you Ladies for being so kind!❤️
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July 2023 by James
The service is so amazing and always go the extra mile to make sure I'm happy when we walk out the door and the always greet and always in a good mood Just a very lively place to be almost want to hang out there.
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July 2023 by Katherine Hinson
Lovely customer service. Haven't been disappointed in the service what so ever! Thank y'all! Keep up the great work!
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July 2023 by Lisa Erwin
Yesterday I went to cricket in azle to buy a Sim card to add a new line with an older phone we have had for years on cricket and keep in mind I live in Granbury, I went into the store to buy the Sim card and the lady explained the 5g tower situation, while she was explaining it to me and my mother, I got confused and asked her if all the phones where on 5g and I should know this but I didn't at the time, and she told me to lose my attitude, my mom told her my daughter didn't have an attitude. If you are running customer service you don't talk to ppl like that bc you get paid to deal with there attitude or questions even if I did have one which I didn't at the time you still have to deal with it or go get your manager and she told me I was gonna have to buy a whole new phone which was a little aggravating and I asked her if there was a way to just get a Sim card for my old phone since it's already been with cricket. And she told me I obviously wasn't listening so I walked out bc I didn't have an attitude but I also wasn't gonna deal with hers. Terrible customer service
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June 2023 by Ann Randolph
I went in to ask some info about porting over from t-mobile. The sales associate Amy was amazing! She did know all the answers, I believe she was new, but she made sure to ask her manager when she was lacking in knowledge. This was a wonderful experience.
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June 2023 by lemongameonpoint
This is a great location i experience really good customer service they are always quick to help!
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June 2023 by Crazy Three
They always make sure my account is updated and that my phone is always working and the manger always goes the extra mile to help me.
