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February 2024 by Pj I.
we had an appointment at 1030 and it took them till 4! very rude! don't take your babies there unless u want them in a cage for 5 hours! If I could leave a negative rating I would!!!
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February 2024 by Crystal Goodner
I absolutely love the warm friendly atmosphere and they always do a wonderful job with my dog ? ❤️
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February 2024 by Doug Drerup
Take great care of my dog, looks great
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February 2024 by Jan Minnock
I have had Maltese dogs for 30 years and this is the best groomer I have ever used, we more around alot so I have been to many groomers and Jessica did the best job EVER...the puppie were happy there and Jessica really seemed to care about them. i am so happy to find such a great groomer. thanks, Jessica...
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January 2024 by Mike Strachan
Great groomer!
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November 2023 by Colleen Hendrix
I brought my 5 month old sheep doodle a long hair dog. They shaved him and I was so upset. Groomer was not Jessica. Don’t know other lady name. They should have called me and let me know before doing a shave and I would have went and picked him up!!!
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October 2023 by Kimberly N.
I called this location and asked if they had someone that knew how to groom yorkies! They said YES! I said I do NOT want her body cut, I said I wanted her face trimmed teddybear style and tail trimmed! LOOK what they did to my baby! They cut her hair on her tail all off! They shaved her body hair down! There is nothing on her face that is a teddybear cut!!! I am so MAD! DO NOT TRUST YOUR YORKIES HERE!
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September 2023 by Shannan Callahan
Amazing results! PetSmart refused to get the job done and this place did it first time. Will forever continue to recommend and go here.
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September 2023 by Patrice Clifton
Jessica is just such a lovely person and she is wonderful with my Misty Mae!! She does a great job!!
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August 2023 by Mark Wilhite
Booked an appointment 2-3 weeks in advance to have my dog groomed here. I took my dog in today for the 11AM appt. 2 hours later I dropped by and saw my dog in a cage sitting in a front window. I went in to check on him and was told by the lady at the front desk that the groomer had stepped out to go nextdoor. I left and came back an hour later thinking he should be ready or close to being ready for pick up. So, 3 Hours after I had dropped my dog off for an 11AM appt., when I stopped in to check on him again, he was still in a cage sitting in a front window of the facility, and all that had been done since I had dropped him off 3 hours earlier was that he had been given a bath. I was then told it would be another 45 mins. to cut his hair. I paid for the bath and I left with my dog, ungroomed, but not before canceling the appts. I had made in advance for my other 2 dogs. A VERY disappointing experience.
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August 2023 by Alyson G
If I could give zero stars I would. I dropped my dog off at 11 AM. They told me she would be ready in 3 hours. I called at 2 PM to check on my dog and the lady told me “ it’s going to be quite a bit longer”. I asked if she had been started at least and she told me no. My dog did not get her groom and this business lost a customer. Sad.
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August 2023 by Steve W.
Booked an appointment for my dog 2 - 3 weeks in advance. Took my dog in today for the 11AM appt. 3 hours later when I stopped in to check on him, he was in a cage and all that they had done was give him a bath. They said it would be another 45 mins to cut his hair. I paid for the bath and left, but not before canceling the appts I had made in advance for my other 2 dogs.
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July 2023 by reggae love
We have been going there for about a year. We took our dachshunds in yesterday, it was traumatic. After being told they were nippy when they got their nails trimmed, the lady did not muzzle the dogs. She just kept making the holding collar tighter and tighter until my dog panicked and bit her. It was awful. She cut two nails too short on both of them. As if they don’t hate getting their nails trimmed enough. Yet SHE WAS MAD. I would never, ever go there again. Completely unprofessional. This business has gone down in quality and up in price. They don’t have the appropriately trained staff.I had to give one star to post@ zero stars.
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May 2023 by Mike Cegiel
It was awesome. Jessica is Great. I will be back. I highly recommend Hollywood Hounds
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April 2023 by Deshea Wiley
O I love this place...but I'm so upset ... I brought my himalayans here and Jessica was so good with them !!! I hate it she doesn't work there anymore!! I can't find anyone to replace her! Petsmart just doesn't do the work she does and I need Jessica back!!
