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February 2024 by Chell Madewell
I went in there the yesterday & ask the guy how I get alert that keeps going off every 5 minutes and I asked him how to silence it. The guy that was working there yesterday told me to turn off all my apps in the settings. I could care less about most of the messages but there are some from marketplace and my regular text messages I need and I told him if I did that it I wouldn't get my messages. He told me I would still get them but I would not hear them. Which it did the opposite of what he said. I can still hear the alert going off every 5 minutes but now I'm not getting any messages at all. Took it back up there and he got real rude. Wouldn't even look at it and I was the only customer in there.Now my alarms not even going off and I need to have it for work. That guy did not even want to take the time to try to help me figure it out he was rude and my mom has four lines and I have one of them and we've been a customer since 2007 and I've never been treated so bad in my entire life as I did yesterday
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January 2024 by Joan Lampkin
Ash and Sajid were very helpful solving my problems . You have good people. Curt Lampkin
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January 2024 by Ralph Smole
Fast and great service!
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November 2023 by W D
I'd like to share my experience with Ash at the azle store what a great job he did he was was more knowledgeable and he helped me with my needs.
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October 2023 by DWR
Metro PCS is a terrible company. I can never get online and they can't figure out why. They always tell me to reset my phone but it does not do any good I have tried it so many times I can't remember. Internet service is terrible. I would never recommend this company to anyone
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October 2023 by Ronald Brannon
Hands on service great deals on electronics
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September 2023 by James Davis
Why call it T-Mobile if you can’t even service your T-Mobile account here? Only reason they get 1 star is the guy working there was at least quick to tell me that he couldn’t help.
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August 2023 by clayton clevenger
Terrible customer service.Sales associate has zero knowledge on plans and activation.Staff needs more training.
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August 2023 by Richard Frreman
Employees are not very helpful and not friendly. Wife has had issues with her phone and was not respected and was hug up on over the phone, trying to resolve an issue.
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July 2023 by Leland Bartlett
They are always pleasant and proficient. It's a good place to do business.
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May 2023 by Jammie Meredith
Use to love it but not any more since it's new people came. They just try to con your money
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February 2023 by James “Grimm” Armitage
The attendant is kinda unfriendly and rude took 20 minutes to pay my bill.. should only be about 5 minutes in and out
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January 2023 by Nina Basaldu
The Gentleman here was quick to activate my new account didn't take long ? ?
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January 2023 by Richard M Knittle Jr.
Absolutely the worst not just MetroPCS but the so called self proclaimed Manager rude arrogant will never go that store as for MetroPCS customer service the worst.
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January 2023 by Anthony Newman
Don't bother coming to this location if you're just T-Mobile you have to be Metro metro to be helped wah wah wahn
