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February 2024 by Matt Cook
Friendly staff, and can find the right part!
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February 2024 by Jake Parrish
There's one older gentleman who waits on me . Seems like he's owned an old diesel before anyway he always sends me back with the right parts
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February 2024 by mayra herrera
We were the only Mexicans in the store and we were also the first ones in line. I just wanted him to check my battery and he told me that the person that checks the batteries is outside. After that person came in, both of the workers decided to just help other customers instead of us, the people that were in front of the line. I’m so disappointed because I’ve been a customer of Oreillys for years. I don’t understand why they let people like that on customer service. I don’t want to be rude but don’t go to this Oreillys, this establishment really sucks
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February 2024 by Laura Draper
I want to start by saying how please I was with the manager at the Azle, Texas store for helping me. But I am quite upset with the young lady who only argued with me and refused to listen to me. James quickly made his way up front and very quickly helped me. She needs some lessons in simple kindness and basic customer service. She was completely wrong in her assessment of my request and didn’t even bother to stop and listen. She just leaned back crossed her arms and refused to listen to me. Which quickly got me upset. The older gentleman that was working there was trying to tell her I was right as well but again she refused to listen. I hope no other customers have to go through the rude disrespectful treatment I got from this young lady
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February 2024 by David Beckman
Had what I needed, reasonably priced, friendly staff.
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January 2024 by Miguel Ramirez
They have always taken good care of me until today when they made me go to Lake Worth, for something that I don't even know, he took the time to look it up on the computer, he just looked at me and said there isn't any, I waited a while in line for nothing, I knew that If they had them, why ask them at the other store,
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January 2024 by Ernest Miller
Sold me used parts that didn't work
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November 2023 by Ted Lyon
James and Braden are very knowledgeable associates. These two guys aren’t just there to type the parts you need on the keyboard, their eagerness is evident in helping you solve your automotive problem and will go the extra mile to make sure you are satisfied as a customer.
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November 2023 by Eddie Davis
waited about 5 minutes to get parts and I left. Only 2 employees (normally theres more) waiting on people and both of them on the phone with customers, plus customers standing in line. I left and went to autozone for a MUCH faster experience
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November 2023 by Italian Navywife
Love it , they are helpful and usually have what I need, but didn't because it means some is wrong with my car
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October 2023 by Vince Franzini
The employees are always prompt,knowledgeable, and far outperform Autozone
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October 2023 by Janis Harris
Such friendly and knowledgeable staff. Thanks for putting my new windshield wipers on!
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September 2023 by Shy
Billy was very helpful! There was another guy helping me bc I came back in for something else, but I forgot his name!
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September 2023 by Gale Kinkade
Had a young counter gentleman tell me not to det my panties in a wad! This not over!
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September 2023 by Lori Sundin
O'Reilly tested my truck, said I needed an alternator, $190.75.Installed at shop $300+, truck wouldn't start. Instead of alternator it was the starter $$. Bought and shop installed starter. Got my truck back,went to O'Reilly. Josh at O'Reilly resolution was for me to pay the shop to swap out new one with the old one & he was credit me the alternator. Unbelievable bad people skills. Hey Josh, you should have started the conversation with an apology!O'Reilly 's cost me over $500!
