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July 2023 by Sergio
Paid for new tires and install go to my schedule appointment and they told me that I couldn't get them installed because they didn't have the machine to do so if you buy 22 inch wheels keep that in mind the whole reason i even bought them there was because of thier warranty and now because they cant do the job they promised i have no warranty big waste of time on my end I will never buy tires from Walmart again.
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June 2023 by Savannah Campbell
Brought my car in for an oil change after work, was told it’d take about an hour if I’m okay waiting. Said okay and went inside the Walmart to shop while I waited. An hour goes by, no call or text like I was prompted. I had to go find my car left outside the shop, with the keys locked up somewhere inside. After asking multiple employees how I can get my car back they sent me to customer service to retrieve my keys and tell me they did not do the oil change due to not having the filter. I waited an hour without my car at Walmart with no instructions other than we will call you. All the while the auto employees were already at home sitting on their couch’s. Wasted my time and I will never return for auto services.Service: Oil change
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June 2023 by Kaci Wampler
Horrible. I went to the store for 4 new tires and waited for 2 hours just to get told “they couldn’t perform the service because they couldn’t get the lug nuts loose.” I had called before hand and told them it had to be done today because I was driving out of town tonight and now it’s after 5 and every where else is closed. These rims and tires were put on less than 2 years ago by another tire shop that didn’t have any problem getting the lug nuts loosened or tightened. Then afterwards the customer service was DESPICABLE. Pathetic really. Don’t even waste your time by trying to come here.
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June 2023 by Dude FromTexas
AVOID!!!!!! ALL LIARS ......If i could do half a star i would but then again they aren't even worth that. I was saving money to get 4 new tires put on my grandmother's car. So i called and asked if they could put a spare tire on......the guy said "they didn't have the tools for a job like that" i was like uhhhhhh ok and of course took my business elsewhere and discount tire did it for FREE.
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May 2023 by Shandi Howell
Oil change was good, but the washer fluid they put in, smells like fish water ?Service: Oil change
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May 2023 by Richard Hunt
Great service, had to wait much longer than I expected, but they were very busy Saturday is not the best day to buy tires, over all I’ll be back next time I need tires
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April 2023 by Kelly Rodriquez
This is probably the slowest service I have ever gotten. I was the second car here in the morning and it still took them 1.5 hours just to put my car in the shop. They still haven’t even started on it. Guess you get what you pay for.Service: Oil change
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February 2023 by matt Harrison
Excellent customer service and friendly even when they are busy. The only place that I buy tires batteries and oil...Thank you guys and keep up the good work!!!...
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January 2023 by F-35 Lightning π
Change from 1 Star to a 5 Star. Just because of only one man. That was willing to look up My warranty I had on a product. When no one else back there really cared if I had a warranty or not. I wished I knew the elderly man name. I guess with age comes knowledge. Knowledge is power.That man has a heart of gold and always willing to help.You, know who you are Sir, THANK YOU, I'm sorry I cannot remember your name.Closing Wayne
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December 2022 by Barry Delikat
I have had multiple services done, and am satisfied by the courteous manner and care of my vehicles at the Azle auto care center...Thank you guys!...Job well done.?
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July 2022 by Julian Hernandez
Poor service performed, Manager Kirsten and Manager Taylor stated that my vehicle had an after market plug, but this was the first time I was made aware of the situation. 4 oil changes prior over the past couple years ,I was never told this information about my vehicle , never stopped them before. Now that I have a oil leak " it's not our fault" CUSTOMER BEWARE. Your better off spending a little extra to actually get quality service, don't recommend.Service: Oil change
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July 2022 by Rain Stone
The mechanics here are always polite, quick, and tidy
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May 2022 by Nick Richardson
They are lazy you can literally stand there and watch them stand around and talk while your waiting on your stuff. They would hate for me to work there I'd get their a$$ in gear.Service: Tires
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April 2022 by Tammy H.
This is for Store #5359 in Azle, TX! Their very knowledgeable crew is usually fast in turnaround time! With that, just go in knowing that: TIRES average about 15 minutes EACH! OIL CHANGE are about 20 minutes. BATTERY SWAP is about 20 minutes for the more modern cars. So, if the whole town comes in for 4 tire changes, it will be 1hr turnaround for per car = long wait times. Otherwise, the shop is VERY clean! Lobby is comfortable with a TV and is located within steps of a well stocked Automotive Department. There is a Subway inside if to grab a quick bite, too!
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April 2022 by Linda Lee Everitt Coleman
Charged my old battery and since it wouldn't hold a charge they replaced it. Warranty is a good thing! Easy peasy. And I really appreciate how kind they were. Took care of me with no hassles.