-
February 2023 by Mike S.
I go here because it's cheap. Wanted to talk about the loss prevention. They're way to passive aggressive. I go there so often I know who is loss prevention. One is a Mexican guy about 5' 11" with Apple ear bugs with shaggy hair up top. They'll stand next to you and say things like is this the guy. I noticed if you go grocery shopping and forget something at the end of your shop and have to go to the other side of the store they go on high alert and follow you and watch your every move. It's just getting old.
-
January 2023 by Kyn B.
Got kicked out for "playing around" while I was just shopping in the men's section as a female. This store is a joke and so is the management.
-
November 2022 by Stefany G.
This review is 100% for Walmart+ delivery. Last Sunday (AFTER 10am) they delivered an incomplete order. Canceled the beer for NO REASON. Ordered yesterday evening for delivery (Saturday 6-7 pm). Said it would be 2 hours late. Ok. It's almost noon THE NEXT DAY. The rep called the store. Spoke to Katie, said within two hours. Still waiting.... I'm chatting AGAIN. 3 times in one week. I will never order from this Walmart again.
-
November 2022 by M G.
Yet another failed attempt to follow their policies, this morning as I was shopping I saw the veggie straw chips for $1, I didn't think anything about because you always find deals. Well I get to check out and shocker they are marked wrong. The morning manager ANTHONY refused to honor the price and was rude about it as if I was the one who marked it wrong, more and more prices are marked wrong and you the costumer are blamed for it. ANTHONY showed that satisfaction guaranteed means absolutely nothing to him and refused to take my information because I wanted to speak to a district manager. It's too bad WALMART in AZLE has ANTHONY representing them. Some advice for ANTHONY the morning manager in Azle, how about do your job instead of walking around not taking responsibility for what you're paid to do.
-
October 2022 by Samantha P.
The only reason this has 2 stars is due to the very few positives, which I'll start with first. The grocery prices are decent and cheaper than a lot around Azle. It's relatively cleanish inside, clean enough to walk around and not get dirty. The workers have never given me issues and have always been "friendly" to me. Now for the actual review. The parking lot needs to be expanded, there's limited space. Shelves need to be stocked up more frequently, as it's more common to see everything being out of stock than actually in Walmart. Bathrooms could be cleaner, checkout line could be way faster if employees were actually trained better, Walmart needs to do better at online customer service, products need to be placed with similar or matching items instead of 10 isles down in a random location, Pharmacy line needs to be handled better and not in everyone's way next to the supplements/tampon/pad area, as well as the foot machine. The two are super close. Make sure you photocopy any important receipts from Walmart, because they specifically made their receipts to fade very quickly, using thermal printers that cause heat/uv radiation to degrade the print out. Your recipes will turn white/clear, and won't be legible at all, and then f your refund. Be careful. Be safe at Walmart when it's dark. Homeless people live out there now and Walmart is the main meeting spot for many people. You don't know what's out there, so be safe.
-
July 2022 by Mai O.
Poor customer service. Whenever they make a mistake (often), we have to do the legwork in correcting it.
-
June 2022 by April S.
Grocery prices are cheaper but I was concerned that they ran their sprinklers at 5 pm in th heat and the whole parking lot was a puddle. I mean if I have to save water shouldn't big companies have to as well? The set up inside in the grocery area is weird. Products that go together are aisles apart.
-
December 2021 by Lana S.
I moved over to Boyd 4 years ago and have been buying our weekly groceries here since then. I spend from $150 to $350 a week in this store. I had major surgery recently and have been bringing my 19 year old daughter with me to help push the cart and help me with the groceries. Over the last month or so I have been getting harassed at the "Self checkout" by the workers that stand around watching us all check our own selves out due to the fact that I buy beer weekly to stock my refrigerator for my husband who usually only gets two days off a month! The last couple of times I have been in to buy my weekly groceries the attendant has asked to see the photo ID of my daughter due to beer being in the cart. I simply said she is my daughter and is helping me push the cart after surgery. The first few times they let us go with no problem but today they refused to let me out the door with my husbands beer. I was literally refused beer and I am 55 years old!!! I was shocked at the harassment I received and asked to see a manager. He said he couldn't override the cashiers decision. First off I didn't see any cashiers standing around as we all have to scan our own groceries now! Secondly they were in the wrong! No one else was getting carded with their kids in tow!!! I felt as though I was being singled out for some reason. I could see them watching us as we were checking out and whispering. Anyway about the time we were having trouble and getting carded my son in law walks up to say Hi and wondered what was going on. He heard the case so he took it upon himself to go get my husbands beer and take it with him and drop it off later at my house as we live next to each other. Well, the attendant followed him through the store and waited until he got all the way through the line to tell him he could not have the beer, he is 28! They have been reported to the Walmart Ethics committee. Anyway, if you are shopping with minors and need to restock your beer fridge, be fore warned, you will be harassed at the checkout. I was treated like a criminal!!! NOT OK WALMART!!!
-
September 2021 by Marsha B.
If I could give 0 stars I would. Today, after shopping for my own groceries (Walmart has taken the employees that do work & put them on shopping instore to fill online orders) Shopping @ Walmart is like you have to compete with the "employees" shopping for online order. Next, there was only one employee working @ a register, and several self-checkout register open. There was a line a the self-checkout and plenty of other self-checkout registers open. I asked the attendant why they couldn't open up the other closed self-checkout registers. She said, there wasn't an attended to monitor more registers. Then Kathy, a Walmart Attendant working on fixing a broken self-checkout register, approached me talking to Trisha the associate - about opening up other self-checkout registers. Kathy said, I was being loud and felt she needed to save Trisha from our conversation. I explained I wasn't talking to Kathy, and I wasn't sure why Kathy felt the need to approach me. She again, said I was being loud - excused me of harassment, and would ask me to leave . I hadn't made a seen, or cursed or harmed anyone. I'm the customer, shopped for my own groceries, and even (was going) to check myself out. I'm not sure what service Walmart is providing. Now, that I have to talk through a mask, an asked a question to an employee - Walmart can't handle me being loud. Really Walmart, I can't tell you the dirt, mess, screaming kids, unlicensed services animals you allow in your store, and you think I'm loud! Instead of standing around Kathy, why do you help! or if you don't feel like helping @ least open up a few extra registers so your customers can check themselves out! Trisha was apologetic and offered to check me out- while Kathy told me If I wanted help checking out to go stand in the only check out register. Kathy referred to herself as a manager, (after speaking to corporate) found out she's not management, but I guess she felt like utilizing employee to put back groceries was a better use of their time. Walmart! You suck!
-
February 2021 by Gerry Y.
The shelves are completely empty. No milk, no bread, no cheese. Why even drive there?
-
September 2020 by Dawn N.
Absolutely embarrassing how little your employees care about doing their jobs. I came in today 9/3/2020 @ 5:00 PM to purchase food for my family. I stood at the deli SEVERAL minutes while ignored. Two of the three employees did not have their masks on but rather under their chins. One male employee talked on his phone loudly and rudely while STILL ignoring me. I know people have personal lives outside of their jobs, but it is extremely poor manners to blatantly ignore the people that make your job exist. When I was finally helped, the girl acted as if I was a nuisance to dare ask for lunchmeat sliced. After moving in slow motion, she finally got my order of one pound of lunchmeat cut. All the while she yelled back and forth with her co-workers, having to repeat herself several times, making her take even longer for my order. She handed me my order finally and made a sarcastic of "sorry". I was one of the only customers so it's not like they were slammed with orders..
-
August 2020 by Dawn E.
Employees who are shopping for online orders are constantly blocking the aisles. It's so annoying when we are trying to shop. At least be courteous to other people while doing your job!
-
June 2020 by Al S.
This store has really gone to the dogs. New design that sucks, six checkout people that have to be the slowest they could find. If I have to do self checkout, I am going somewhere else. Waited in line 20 minutes to get checked out.
-
December 2019 by Isabella C.
i always love coming into this store. it's very cold though and always crowded despite this store being in a low populated area. however, they have what i need when i need it most of the time so it suffices.
-
December 2019 by James S.
This Walmart is our main grocery and general merchandise source. Like all Walmarts, items are frequently out of stock, but stockers are always present, so I attribute most of that issue to heavy sales volume. I shop here because of lower everyday prices than the competition. I carefully monitor prices on the regular items I buy. The imbedded vision store is outstanding. Their prices and service are better than much more expensive outlets. I have difficulty with long walks. The staff has been very helpful insuring I can find a scooter. Regardless of what people say about Walmart, customers vote with their business, and no other chain even approaches their success.