Advance Auto Parts located at 11855 Lake June Rd in Balch Springs is a reliable store offering a wide range of automotive aftermarket products and free services. Customers can enjoy same-day options at most locations, including free battery testing, free installation of batteries and wipers with purchase, free engine code scanning, and free testing of starters and alternators. The store carries leading brands such as FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers are encouraged to sign up for Speed Perks, a loyalty program that offers points toward discounts on store items and gas at participating Shell stations. The staff at this location is praised for their helpful and friendly service. One customer highlighted the exceptional assistance from Loyd, who was described as honest, knowledgeable, and customer-focused. Loyd quickly diagnosed battery issues, explained the installation process clearly, and provided useful tips for battery maintenance. His attentive and friendly attitude made the shopping experience remarkable, and his professionalism was highly appreciated. Another customer noted Loyd’s willingness to help with automotive questions and his creative problem-solving approach, making him a valuable asset to the store. Additionally, Ethan provided outstanding customer service, listening carefully and addressing concerns with professionalism, making the customer feel valued. Rheana also went above and beyond by helping find the right brake parts when the exact match was difficult to locate, demonstrating great customer service. Overall, the store is known for its helpful staff, quality products, and commitment to ensuring a positive customer experience.
Not sure who the guys were that helped me fix my tire without asking them but very much appreciated. Customer service was already 10/10 when coming in the store!
April 2026
Always great service installation my wipers or check my check engine light or explain how to install a part very helpful
February 2026
Convenient location. They usually have the parts that I need. Everyone is pretty helpful.
