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February 2024 by Shirley Murphrey
I was just at AutoZone on Elam Rd, Balch Springs & Kenny was so kind & explained everything to me. I had check engine light on & he checked it & totally helped me understand the situation with me car. I’m an old woman & he was so kind. The world needs more people like “Kenny”.
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February 2024 by Pete Fernandez
They had the parts I needed and the attendant installed them for me. That was great
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January 2024 by Angel McDonald
I had went in there yesterday to buy air filters so they could change them but they told me they couldn’t do it I was very disappointed they weren’t busy or anything so I end up having to go to another one right up the road and they done it with no problem.
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December 2023 by mario santos
Terrible service, I went to change a part, they did not make the change and then Boos did not tell me anything and César did not leave me standing without giving me a solution, they only told me that they would not change meAnd ready!!! Without explanation any bad feelings
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December 2023 by Farzin Farahmand
awsome service thank you
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December 2023 by Refugio Tovar
Excellent service, thank you very much!!
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November 2023 by alberto Castellanos
Everything was very good, the service and the products were top-notch.
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November 2023 by Alain Perez
If you need anything talk to Ricky he is the manager. Awesome guy. Good people in this store.
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October 2023 by Cole M
When you go here ask for Ryan. He’s very knowledgeable in cars, he went above and beyond to help me find the part I needed and his customer service was top-tier!
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August 2023 by Beauté G.
I went in today looking to purchase floor mats and a steering wheel cover for my car. As a woman who has never did this before, I needed help making sure I purchased the correct floor mats for my vehicle type so I went to the front for help. The “manager” that was on duty (Mike), said to me, “we don’t offer that type of service”. Confused, I reworded my question and asked could he please help me pick the right mats for my (year, make and model) car. He then said again, “that’s not something that we do.Mike is unprofessional and has no sense of customer service. I feel he did not want to help me because of my ethnicity.A nice young gentleman (Kenney) overheard me asking for help and he offered to help. He showed me where the mats were in the store, asked what the year, make, and model was for my car and showed me my options. He then helped me check out and even went above and beyond to further help put my steering wheel cover on my car and cut my floor mats to fit in my car.Even though I will not shop here again because of my experience and I feel I couldn’t get help because of my race. Kenney should be the manager at this location. He deserves a raise and more. Kindness and great customer service is hard to find but Kenney displayed that today despite the hard time I experienced.
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July 2023 by Laura Pasley
I do not know who is answering your calls or working in that store but I am appalled at the stupidity. We sat out in the hot car as my daughter tried to handle stuff and were met with nothing but incompetence. Good luck. We won't be back.
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July 2023 by Jimmy Valdez sommers
Great service, super great, this white guy with glasses that spoke Spanish saved us bigtime! Thankyou
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June 2023 by Karla Lares
I had a bad experience with a worker named Cynthia at this location on Sunday June 4 at around 3:40pm. She was really rude to me and my husband. I asked if there was somebody else to help us. Some other worker helped us but she kept saying so much bad things to me. I stared at her, and she acted defensive and telling me not to even look at her. Im surprised somebody with that bad customer service is working in this establishment. She needs to look for another job. We needed help getting parts for our car. Is it that hard to help us? I did talk to the supervisor working there and he told me he will let her know that was not right. She kept talking to him about the situation. I just want her to know we as hispanics buy parts all the time and that her customer service skills will make this establishment look bad. I will definitely stop going to this store. Please do something about this worker named Cynthia.
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May 2023 by Steve Smith
SOME OF THE YOUNGER GENERATION DON'T KNOW THIER REAR FROM A HOLE IN THE GROUND ONE OF THEM BOZOS ACTUALLY THOUGHT BLINKER FLUID EXISTS
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May 2023 by rickelle knox
I came in and got fast help and great advise. KEVIN is so awesome man, he really went above and beyond! They have a real gem in that man! I will forever be a customer!