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August 2025 by Ericia Kinds
Very trustworthy company. My car was not only complete in time but also it was done perfectly. They were also so friendly . Thank you
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July 2025 by Diamond
Service was great. Everything was done as promised and on time.
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July 2025 by Juanita Simpson
Excellent job repairing my vehicle, unseen damage was exposed and repaired. Highly recommend CarStar Balch Springs, TX.
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June 2025 by Elsa Hidrogo
The WORST body shop to go to. Wouldn’t recommend to anyone!
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May 2025 by Stephanie Waller
I have had to bring my car in here a couple of times—had a great experience both times! They are fast, communicative, and do good work. Thank you!
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May 2025 by N. Corine
Very poor customer service & young staff talk down to you & seem bothered when you ask 1 too many questions. Will NOT be doing business here, do not recommend & reported my bad experience to State Farm.
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April 2025 by Angela Sanders
Y'all were very helpful very kind and I appreciate you doing the work on my car for me thank you
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April 2025 by Bibi Adebb
Love the timely service and the effectiveness of their customers service
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March 2025 by Francisco Herrera
The paint does not match the existing paint and a few overlooked details as in over spray and film strip peeling off.
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March 2025 by Evelyn -Brown Moore -
My insurance company referred me to this body shop, first impression I should have walked out, the Manager was rude , sent the receptionist to do the estimate on my vehicle
I never heard from the person that was actually doing the job, after calling constantly
No return phone calls, not only this the manager didn’t finish the job
The manager accused us having hell damage
This shop I do not recommend!!!!!!
Very unprofessional service
Dallas customer very unsatisfied
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March 2025 by jesus lopez
Love my truck clean work looks like nothing happens 💯💯👍👍
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March 2025 by Jonathan Smith
I took my car in to fix a minor dent from a windstorm that occurred a couple of weeks ago and the staff kept me informed on how the process of the repair is going and when I came to pick up, they did an amazing job and detail on my car that makes it look brand new again. Thank you CARSTAR.
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February 2025 by 1775 Semper Fi
They did a great job. David is a awesome person to work with. Awesome job
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January 2025 by Frankie Almanza
Not recommended.
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January 2025 by Robinson Rodriguez
Great customer service, very patient with customers. Def recommend getting your car fixed by them!