This Chase Bank location provides great service with helpful and knowledgeable staff. Customers report receiving excellent assistance, such as setting up correct accounts for teens and opening new checking and savings accounts. The staff takes time to educate clients and ensure all questions are answered, making people feel confident and cared for. However, there is a noted issue where the card reader for the indoor ATM after hours is not working, requiring use of the outside lane. Overall, this branch is recognized for its good customer service that meets expectations.
Currently, the card reader to access the indoor ATM after hour is not working, so you have to wait in line for the one ATM lane outside. Hopefully, this issue gets resolved soon so can add more stars.
October 2023
Currently, the card reader to access the indoor ATM after hour is not working, so you have to wait in line for the one ATM lane outside. Hopefully, this issue gets resolved soon so can add more stars.
October 2022
It's either Balch Springs Chase Bank or Lake June Chase Bank. Both never faill to fulfill my need. Thank you guys!
