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March 2024 by Kimberly Moore
The staff there was really friendly and always helpful
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March 2024 by Whitney Vasquez
Very friendly and easy
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March 2024 by Dewie Crocker
Easy to reserve/pay/for a unit online. We went to look at it afterwards and lock it. The unit was clean except for some dirt and hay, it could have been swept out but it was fine.
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February 2024 by R. Kelly Coker
Too expensive
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February 2024 by Johnny Trammell
Great customer service
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February 2024 by Luis Carrillo
Great customer service !! Rachel and Cindy were so nice!!! Definitely 10/10
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February 2024 by Kippy Castrejon
The attention was extraordinary! They usually close on Sundays, but by a technological error, my reservation was set for this day. Someone opened the office and completed my process for me. They did everything to help and answered all of my questions.
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December 2023 by Big Mama and Ainee Henry
Professional and the storage units are well kept. The front desk lady was very helpful and nice.
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December 2023 by johnny5 5johnny5
My trailer was stolen from their facility in Balch Springs on November 3rd and they informed me about it on November 13th. They were very casual and non chelant about it.
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December 2023 by Laurie Hudson Nelson
Cubesmart is the worst storage place that I have ever dealt with. They do not care about helping their customers. All they gate about is the money. Dont waste your money. Store your stuff any where else except cubesmart.
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October 2023 by Karla Lopez
DO NOT RENT HERE. My mom arrived to check on her storage today to find out all her belongings were stolen, and they did not the even call my mom to inform her of when it happened. My mom also notice a different lock on the door , when she inform the office they mention to her they don’t use those locks but had a key to open it. Rachel is the property manager did not want to help when it was brought to her attention bc she was in a “meeting”and had a poor girl who just started a month ago telling her what to say instead of jumping on the call. I asked her for her district manager number and did not want to provide it, until I told her I found it online. Very bad service, my mom is sitting here now with all her belongings gone.
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October 2023 by Victor Davis
Poor customer service at times, had to get police involved just to get gate code. Also I cleaned out unit 8 days before it was due again but they don't prorated, so they kept $50 that they had not earned!!!
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October 2023 by David Burton
The ease of doing business along with the professional staff at the facilities.
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August 2023 by Yolanda Jackson
Online reservations was easy and simple!!
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June 2023 by Donald Heacox
Fast , courteous service . I needed two units ; they were able to get them side-by-side !
