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January 2024 by Deborah Cochrell
Nothing your pharmasts was proffesional and helped me in a timely manner. She was great
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January 2024 by Jessika Sanmiguel
PHARMACY-HORRIBLE CUSTOMER SERVICE! STAFF DOES NOT COMMUNICATE WITH EACH OTHER AT ALL! A PHARMACY TECH SHOULD KNOW WHAT MEDICINE WAS PRESCRIBED FROM THE DOCTOR INSTEAD OF ASKING ME WHAT MEDICATION I HAVE AND HOW MANY MG THE MEDICINE SHOULD HAVE, THERE IS A REASON WHY THE PRESCRIPTION HAS THAT INFORMATION FOR THE PHARMACY TO FILL, NOT FOR THE PHARMACY TO ASK THE CLIENT. THAT JUST SCARES THE PATIENT TAKING THE MEDICATION BECAUSE NOW THEY ARE UNSURE OF WHAT WAS ORIGINALLY PRESCRIBED AND WHAT THEY SHOULD BE TAKING. STAFF DOES NOT LISTEN CLOSELY AND ARE RUDE AND UNWILLING TO HELP. IF THE TECH DID NOT UNDERSTANDS FULL NAME, THEY HAVE TO BE ABLE TO PULL IT WITH DOB. IT IS RIDICULOUS THAT WE HAVE TO BE DOING THE WORK FOR THEM WHEN THEY ARE THE ONES WORKING BEHIND THE COUNTER. HOW CAN SOMEONE FEEL ANY KIND OF COMFORT WHEN THEY DONT KNOW WHAT THEY ARE DOING. I CANT EVEN GIVE YOU ALL 1 STAR, BUT I HAD TO IN ORDER TO POST THIS REVIEW, THAT IS SAD, AND THE FACT THAT NO ONE CARES ABOUT THIS AND MAANGEMENT WILL NOT DO ANYTHING ABOUT IT (BECAUSE THEY NEVER DO) IS EVEN SADDER....WHAT KIND OF WORLD IS THIS BECOMING???
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December 2023 by Yannin Rueda
Went in today as a walk-in for a Flu vaccine the pharmacy technician said they were closed for lunch to come back at 2pm. We came back exactly at 2:08 checked in was told to have a seat and would call our name. The tech came to us 30 mins after asking for our information again name and dob. Still waited another 20 mins, I went to ask how much longer and he said a few more mins. Waited 10 mins and we left. Grant there was no one else there for vaccinations but us and waited an hour.
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December 2023 by Polly Hampton
Depends on what you kind of help you need. Some of the people in the Pharmacy are very rude to the customers.
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September 2023 by Wolfie gal3
Sweet Worker yesterday night that was kind caring and patient. Need more people in the world like her, super helpful!
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August 2023 by Jacquelinee Fuentes
Great management! Olivia always helps me find the stuff that I need very helpful! The store is clean and always has good customer service if I need something I always go to this cvs
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July 2023 by Edwin Serrato
Great customer service. Was greeted and helped find the stuff I needed and was in and out in no time. Would definitely visit the store in the future and recommend to others needed to go to CVS.
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February 2023 by Crystal Young
I called to see how I can get my rx filled and the lady that answered the phone was sarcastic and rude. I won’t be sending my rx to a place with such attitude and poor quality.
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January 2023 by Lorrie Andrade
They can't get their stories straight... Its 6:33 and I have been trying to get a prescription filled since 3:00 this afternoon...You call and th they put you on hold forever... I have called three times and have been put on hold for way over an hour.. And two of the times I was hung up on... I wouldn't refer this Pharmacy to my worst enemy... I will be looking for a new pharmacy... I had a procedure done today and now I have no medication to help me.Don't use this Pharmacy..
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December 2022 by Sonny Soto
Steph was an amazing employee she was able to help my dad with a question that he had with his benefits and helped him understand how to use them she made the entire experience enjoyable. Thank you so much.
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November 2022 by Enedina Ortega
This review is based on customer service, Taylor who works at the location off of Elam was so rude. She will literally not say a word to you as you approach to pay or when you leave. Not welcoming whatsoever. Horrible customer service.
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October 2022 by Richard Boudewijn
My mother was lost and end up in Balch Springs. The manager was so kind. She let my mom use her phone to call us to come get her. Then she went above and beyond by going outside to wait with her because she was concerned due to my mom's age. She is 88 and had let her phone at the CVS in Dallas and tried to go back to get it when she got lost and ended up in Balch Springs where she helped her. Absolutely wonderful!
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September 2022 by Geo Linas
Is my store for years never have any problems thanks cvs
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August 2022 by Niecy Cameron
This is a review of CVS in general not the store specifically but I was able to get 40%off with their reward system. They have lots of coupons. I recently went to this CVS and found a plant that I was able to use my rewards on. The stores price checks did not work but a store associate helped and used their scanner
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August 2022 by Baka'z Mann
This is about an average CVS. Customer service is so so seems like the employees wasn’t happy to be there the day I went!
