-
January 2024 by Debbie Streit
I struggled looking for a local exotics vet and decided to take my African Grey parrot to Dallas County Veterinary Hospital. The office staff were very friendly and organized. The vet tech was knowledgeable and friendly. Dr Shurtleff is very knowledeable and thorough in history taking and of avian medicine. He took the time to explain things thoroughly. They gave helpful educational handouts and customized instructions for the treatment plan. Unfortunately, they were unsuccessful at drawing the lab work as my parrot was uncooperative! The bill was extremely reasonable. Plan on moving the care of my fur babies to this clinic. Very pleased.
-
January 2024 by L. T.
My dogs are not fans of going to the vet, but they never seem stressed while there.
-
November 2023 by Myrna Roberts
DCVH is a wonderful place to take your pet for healthcare needs.The providers are very kind and thorough and the support staff are very kind and helpful.
-
September 2023 by Suzanne Rischard
The staff are great and the Vets know their stuff. Some of the tech is older computer wise but they are also reasonably priced
-
September 2023 by Smitha Geevarghese
We had very bad experience from the staff for caring our dog.From the reception, the Tech and the Doctor were showing attitude like we are getting some free treatment or some favors.Very disappointing.
-
September 2023 by babyscrillaa
You would think a person working on the clock would do something even last minute, at least at every other job it’s EXPECTED. You ARE getting payed ! Let alone a VET I believe you should know & recognize the position you have , acknowledge people that come in trying to save their baby’s or let alone trying to get help. I would’ve understood if it was busy …. NOBODY WAS IN THEIR AT ALL. Two women in the front too worried about sitting pretty I guess… I came to ask for help I had two baby cats nearly dying and I did not need a whole procedure but some HELP to keep them going a shot or some fluids SOMETHING!?!? And no I didn’t come in 5-10 mn I came in a good 30 mn before could’ve easily payed. Not everybody can afford the emergency fees!!! How heartless can people be and this was only because I worked and they got really bad to just tell me “ we are appointment based and either way we close in 30 “. Just trying to brush me off to leave, she wrote down two numbers that’s about it I’m pretty sure knowing it’s more damn pricey than they already are. What kind of professionalism is that ? What’s the point of the hours it’s OPEN but trust me will not be coming back here and don’t recommend it at all.
-
September 2023 by Michael Lang
Our dog was too old and sick to make it but they instantly tried to make her better and were so compassionate and caring with our family.
-
August 2023 by yaw kwame Poku
The staff was super helpful. The place is clean and very considerate. Theytltook care of the grandmother's dog after it escaped from the backyard and someone brought it into the shelter.
-
August 2023 by Claudia Monge
I have been using Dr Penny Clauss services for at least 6 or 7 yrs, they are very nice and professional and we always feel that our pups get the best care possible.
-
July 2023 by Sally Dunn
The staff is great. They know what they are doing.I highly recommend Dallas County Veterinarian
-
June 2023 by Gayle G.
I took a dog I found there to get checked for a microchip. She didn't have one, but someone there told me to post her on PawBoost. I had never heard of PawBoost, but I'm glad I know of it now. I reunited the dog with her owner the same day! Thanks for your help, Dallas County Veterinary Hospital!
-
May 2023 by Vicksta _289
THEY LOST MY DOG while he was boarding there, and they waited 2 hours before even notifying me that they had lost my dog. I called the head Doctor direct number 13 times before he could even call me back with a response or tell me what happened. When I asked the Dr./Head Vet why he took so long to notify me ? He replied “2 hours is not a long time” he didn’t care at all. I was out on vacation and was going to fly out that night to come home asap, I called my family to look for my dog, and within an hour my mother found my poor dog off Mckenzie Rd in Balch springs , he was scared, he had a small cut on his left leg, he was hungry and was confused. DONT EVER TAKE YOUR PET HERE, there is no telling if this has happened before with anybody’s else pet and they don’t notify the owners so they won’t get in serious trouble.
-
May 2023 by Jill Hubert
These people are the sweetest kindest people I have ever delt with in my 60 plus years on this earth...I had to put my beloved Pitty of 14 down and they showed nothing but love during the whole event...My other 2 dogs now have a new Vet ..
-
May 2023 by April “Aprilshowers6498” Showers
Professional and knowledgeable staff. Great prices & they genuinely love pets.
-
April 2023 by Tiffany H.
The care is adequate, but the customer service is abhorrent! The fact that they don't have the knowledge or ability to email a vaccination record to a long-time client in 2023 is inexcusable!
