-
February 2024 by Rick Hendrickson
I’ve been using Deep Ellum suto glass since 2012 on all of my old GMC trucks. They have always been very professional, courteous and prompt. Awesome job, Thank you
-
February 2024 by Quinton Reeves
Honestly I wasn't expecting a good experience up front but the team here really know how to treat people and are definitely great at the trade. I can see why my company sent me here. Awesome service, fair pricing and some good conversation goes along with that great service speed. Definitely will be returning the next time I get another crater in my windshield. Hope you guys read this and realize you turned what started out a very horrible day into an awesome experience. Thank you.
-
February 2024 by Jai Escalante
From initial conversation to completed work, Andrew was professional, thorough and quick to make my back window whole again. He offered tips to make sure it doesn't happen again and even made sure I was satisfied with the work. What I found touching with the company as a whole is the length they went to find a glass that was reported not in stock/discontinued on my 2003. I will continue to recommend them to anyone who needs glass work. Don't even bother calling the lite, call them and ask for Andrew.
-
February 2024 by Penultimate-Media
Great service friendly staff got our truck windshield replaced in under an hour
-
January 2024 by Leslie Delgado
I had a very pleasant experience with Deep Ellum Auto Glass. I had a horrible chip in my windshield and everything went so smoothly. The tech was super polite. He clearly explained to me that there was a chance that the rock chip repair wouldn’t work because it was a big chip. He explained it to me without “mansplaining” to me. Unfortunately it didn’t take and I did have to replace my windshield but I was pleasantly surprised that the cost wasn’t astronomical. All in all I would definitely recommend.
-
January 2024 by Melissa Miller
The absolute best!! I would recommend this business to all of my family & friends that are in need. They are professional, kind, & get the job done right!Service: Auto windshield replacement
-
November 2023 by Tom B.
Where do you go when Safelite refuses to replace your windshield on your convette? You choose Deep Ellum Auto Glass. They did a GREAT job on my 87 Corvette. DeepEllum provided an exceptional product along with great customer service. They even came to me to install the windshield. Getting the work scheduled was easy and when they knew they were going to be 15 minutes late, they called and let me know. It is rare to find a company that does what they say they are going to do at a reasonable price I can't recommend these folks enough.Thomas
-
September 2023 by Linda Molina
On Monday, I reached out to them regarding a small crack on my window, and they scheduled a visit for 4 pm. However, they didn't show up until Tuesday. When the technician finally arrived, instead of fixing the window, he inadvertently made the crack worse in less than 2 minutes. To my disappointment, he informed me that I would need to contact the Tesla dealership for a replacement. This outcome has left me truly upset. Before and after picture…
-
March 2023 by Suzy Levine
I called on a Monday morning and spoke to I’ve been having a tough time finding someone to repair my windshield chips. A lot of runaround incl cxling appts last minute, asking me to send pics and then ghosting me.Robert not only did he schedule service that day, he came to my house, repaired 2 small chips, was fast, SO nice & did a great job.When he called to say he was on his way, I noticed it was a different co on the caller iID, than I had called which was Crack Dr. I didn’t confirm, but I assume he’s taken over that co. I’m leaving a review on that site too.
-
January 2023 by B M
I've been using these guys for years! Great prices, great service!
-
November 2022 by Christopher Hart
Tried to call in about auto glass repair. Gentleman who answered said this is a dead person and hung up.Maybe just turn off your phones if your not in the mood to talk to people?
-
August 2022 by Rodney McDonald
I got a rock chip on my windshield yesterday. I called Deep Ellum Auto Glass and within 2 hours, we met up in a parking lot and he repaired the rock chip in 15 minutes. I'm very satisfied with the work and was able to salvage my original Mercedes Benz windshield.
-
August 2022 by Missy Plumlee
Excellent Customer Service.Robert went above and beyond.Installed 2 windshields for us and did a great job.Service: Auto windshield replacement
-
June 2022 by Roque Solo
I just got off the phone with whom I’m assuming is the owner. Absolutely worst attitude. If you run a business and a potential customer is not knowledgeable about that specific industry. Don’t get irritated or make the potential customer feel stupid when they ask a question. Educate, inform and explain how things work in your industry you’re the expert act like one.Service: Installation
-
May 2022 by Patrick McNeely
Dexter and Robert made my life a lot easier with their service--They came to me and switched out the windshield for a great price!Service: Auto windshield repair
