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March 2024 by Eminarr Services
Went to the location in Balch Springs, TX on ElamRd and Diego was magnificent! He was so attentive (we dined-in this time). Please keep hiring these kinds of people.
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February 2024 by jean buxton
The young man named IVAN, has waited on me the last 2 times is a joy . He laughs an is acting like hes happy you are there. Not many people as sweet an professional as he is. I hope the boss knows what a great people person he is an appreciates him. 3 pc white meal is what i ordered. They cooked it fresh for me an it was delicious. Of course i will return.
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February 2024 by Marverine Frazier
Chicken (grilled) was almost burnt. When I requested a new piece he acted like I was crazy but did get me a fresh piece that was grilled right.
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February 2024 by Mack Jones
They charge for condiments...25
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February 2024 by David Cooksey
Wonder place to eat great service, fresh food you will want to take your
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February 2024 by Alfred Deluca
There was a time that Grandys food was great. That time has passed. This restaurant has failed many times over to serve me good food, I do not know the reasons behind such poor food, mabey the cook or the fact that they just dont care anymore but I will not give them another try. If the franchise cares about their name they need to take a hard look at this location.....good luck to this location, I hope you figure it out quickly.
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January 2024 by Mark D.
When I started driving in high school, I would stop here every morning for breakfast. It's always been my favorite fast food breakfast. It's not as good as it was back then but, it's still pretty good. The staff is friendly. Sad that a lot of their locations have closed. But it's understandable because they were poorly managed. I hope that the remaining locations are able to survive.
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January 2024 by Michele R
Norma, the manager, is extremely rude and unprofessional. Also, the restaurant is not very clean. Don't waste your time or money here.
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January 2024 by William B
associates kept calling me boss which is weird not at all professional definitely hood speak and strange for a customer to hear what is wrong with them? they definitely need better training and food was bland and warm ish very strange
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January 2024 by Jose Rojas
I went it's not the first time often their chicken is good never had a problem but every time I go I place a big order family size chicken meals for the past two times they never put my rolls I live for distance away from this gandy's never made a big deal till today I went over there placed another big order family size chicken meal they didn't put my rolls again they need some that know what they are doing
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December 2023 by R. M.
Staff was super friendly, service was fast and efficient. I got the chicken fried chicken with mashed potatoes and okra and my partner got the 3 piece dark with mashed potatoes and mac and cheese. Everything came out as ordered, cooked right, and hot and fresh and for each meal costing under 10 bucks, that's a well-deserved 4 stars.
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December 2023 by Me'Shelle Smith
There was a young man taking my order named Ricardo Montreal, his customer service was amazing!!!! This young was so pleasant. He seemed happy to be at work. May God truly him and this location and may you employ more people with the same level of service. It is the best that I have seen in years!!!! Great Job Ricardo Montreal!!!!
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December 2023 by Billz Mclovin
Food has gone down the drain these days, I’d never order from here
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November 2023 by Mike R.
recently I have been looking for a good meal in the area, and I found this place. I should have checked the reviews before hand. The food looks like it had fat rat poop in it or mold I couldn't quite tell. The taste of the food was... well... questionable, But the Fried Chicken was decent, 3 stars in total.
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October 2023 by Samuel Boye
Sometimes, it’s good and sometimes it’s bad. I don’t know what oil they use to fry their food, but either they need to change the oil or maybe it’s a problem with the food itself. I ordered from uber eats, and the fries were disgusting. The chicken too was smelly. Big thumbs down.