September 2020 by Michael Marcus M.
If I could leave a half a star I would.... I went to this place through the drive thru.... and their systems were down... so that's all well and fine. I pull up past the window to look for another place to eat.... and I look in my rear view mirror and see a bag being given to the car behind me!!!! So I go back around and they tell me once again their systems are down.... so I say ok thank you... go to what a burger down the street then I was like ya know what I really want jack in the box.... so I go back and to no surprise their systems are still down.... long and behold though.... the car behind me received an order once again!!!! Did I do something? How ugly am I that I can't order from here? I said nothing rude to them period! I drove off and said to myself.... I'm writing a bad review for this jack and the box and this current staff that worked this night that had anything to do with my experience!
August 2020 by elizabeth johnson
I come to this location all the time. They are always friendly and I've only had a few issues with my orders but overall a decent place to get fast food. Tonight I decided to order the loaded tiny tacos and I'm extremely disappointed. I ended up throwing the sloppy mess in the trash.
July 2020 by Ricky Rodriguez
There alright just sometimes you have to check your order. But then again there are lots of people going there. And yes I do mean lots. Mistakes are bound to happen. But also miricals do. Order an ice coffee and it was really good. First time ever.
July 2020 by LaToya L. Farr
Be prepared to be in the drive thru 15-20 mins
July 2020 by John Martinez
Fast , freindly service. I appreciate the fact that the manager cared enough for her worker's safety and customers safety that they wore mask and gloves. Thank you and stay safe.
July 2020 by Crystal Moses
They not only forgot the cheese on my reg. tacos but also didn't put the "loaded" on my mini tacos. I will go to a different location when I come back to Mesquite.
July 2020 by Shitij Kotadia
Waited in line at the drive through for almost half an hour plus only to find out its cash only and they not accepting any cards as their systems are down.
July 2020 by Dora Santos
Very disappointed on this location. They made a mistake on my food. I spent almost $50.00 and I was very upset that someone food was missing. I tried to call to that place and no one answer. Everything started wrong from the beginning. Very BAD customer service!!!!!!! NEVER GO TO THAT PLACE AGAIN!!!!!
June 2020 by Steven Strawn
The manager will not make anyone answer phones. Its lile they have them just to let them ring. Tha manager said she dont get paid to answer phones.. when I was only calling to inform her that she made a mistake with my order. Very poorly managed. I'm thinking of calling trump on this establishment do to noone wanting to speak English and noone wanting to do thier jobs.
June 2020 by Javier V.
Went to go get food for the family order like 15 tacos and when I got home they were all stail talk about bad service not to mention the cashier was rushing like he had some where to go this is your job nobody chose it for don't recommend going there
June 2020 by Carlos Palomarez
Long line but still moved pretty quick
May 2020 by Jeffrey L.
To go line is always 20-40min of waiting and when you finally get your food they mess it up or forget things 4/5 times. Also they are always out of ranch and the workers are slow. I recommend any one to go to a different jack.
May 2020 by Misti Jameson
Ugh never fails. Can't seem to get hashbrowns or fries cooked this week. Always cold and always greasy. Get it together. People expect more for their money!!!
March 2020 by Brittany Sherrell
Service is very slow. I have experienced 15 minute wait times. An employee arrived while I was waiting for my order, he did not have on a uniform but walked behind the counter to make himself, and the two friends he had with them, shakes. They were distracting the employees that were on the clock, and created a longer wait for myself and several others.
February 2020 by Joni Robinson
No Sweet Tea...french fries sucked and so did Sourdough Chicken Club. Wont go back foe a while. ????
February 2020 by Bartolo Mena
Went around 11:30pm tonight, 2-15-20. Got a large Dr Pepper with my order, got on the highway and started sipping and noticed my mouth start tingling and get slight numbness with a back taste similar to that of lidocaine.
February 2020 by Aly Denneane
This Jack in the Box on Lake June is super friendly! They always get my order right and they always greet me with a smile! Wouldn't have it any other way!(:
February 2020 by Milly
Nice people and also I like the fact that they don't have one item they give me one for free its pretty great for me.
January 2020 by Kris F
Love this location! Food is always fresh, employees are always SUPER pleasant, and the place is always spotless. We have to eat out often since hours can be crazy with owning our business, but I’m always pleasantly surprised when we stop by here on our way home!
December 2019 by Ty Donaldson
This place is worth trying. They serve large portions for convenient prices. Consistently well kept and with excellent atmosphere. Would recommend to others.
December 2019 by Eli-abeth Chavez
Good fast and hot food,very good service.Will definetly go more often.
November 2019 by robert bell
I love this place, they seem to always have fresh and new varieties to choose from
November 2019 by D. T.
The food is always served hot and fresh, the staff is friendly and courteous. The restaurant is kept clean. Great team work.
November 2019 by Kimberly Humphrey
Ok great place but customer service needs attention.
November 2019 by Jessica Marquez
They are quick to get you out but they always have cold food
October 2019 by Michael Hatch
Maria. She's the star of the show. She took my order in the drive through and was just SO sweet. As I was talking to her at the window, thanking her for being so nice, she'd mentioned that some people were so rude to her and that she really appreciated our gratitude.... So I took the time to go in and give her a hug - was invited in for all the days she works.
October 2019 by Aaron Reinhard
With a family of 6 kids, this place is a money saver! The only reason why I took a star off is because, at the time of our visit, their drink machine was only offering about 50% of the drinks shown on the screen.
October 2019 by Paul Aleman
Great for late night meals.
October 2019 by Kathryn Rutledge
I usually don't like jack-in-a-box because their food isn't really that good but today I had a chicken BLT with ranch and it was deliciousâ¤
September 2019 by Tina Richardson
My son is always after their shakes. The one near us is closed for remodeling so we went to this one. It's a difficult in and out but worth it. The staff was really nice and the shake was on point, as usual! ðŸ‘