Metro by T-Mobile at 11923 Elam Rd provides excellent prepaid plans and a wide selection of 5G phones from top brands like Apple, Samsung, and OnePlus. Customers have praised the friendly and knowledgeable staff, who are always ready to assist with selecting the best prepaid plans that include unlimited talk, text, and data. Many shoppers have shared positive experiences, highlighting staff members who go above and beyond to ensure customer satisfaction. Although there was one mention of poor service from a specific employee, the majority of reviews reflect a strong commitment to quality customer service from team members. The store also offers a large inventory of high-end phones, accessories, and JBL sound devices, making it a favorite among customers. With a welcoming atmosphere and adherence to COVID protocols, this Metro location stands out for its dedication to helping customers find the right products while providing a great shopping experience.
Excellent service, they helped me a lot with my phone, thank you Oscar for all your help. The Best Store in Dallas.
July 2024
Oscar helped me with everything on my phone. Nice store. Thank you for everything.
July 2024
The store is really good and they always help me get good deals. I went there today to get a new phone and aleena helped me buy one. She gave me a really good deal and an amazing phone. Thank you guys for your amazing customer service
